ShotView™ Customer Service

ShotView™ Positive Reviews

Lacking FeaturesThe app is very basic, I think there is actually more data displayed in the Xero C1 than is in the app. It’s basically just a place to store your shooting for future reference. What the call cloud sync I wouldn’t, for instance I have my Xero C1 paired with my iPad mini. When I end the session the info is then transferred to the mini & I assume at that time it syncs with the cloud. Well when the session has ended on the mini I like to rename the session to the weapon & ammo being used, plus make any notes that I deem necessary. Later I like to review the sessions on my iPad Pro, problem being it only gets the session(s) as the came from the Xero C1 not the edited version. I would call this syncing. The other chronographs that I’ve had costing much less than the Xero C1 transferred the shot data as the shot was made & even announcing the speed. With a little work on the app Garmin could take a great product & make it better. One would expect the app to be the same caliber as the unit itself, but it’s not.Alfred -ThreeVersion: 1.1

Fair app needs improvementsWould like to be able to see the shot data live when using the app. Also if connected to one device it syncs all the sessions but if connected to a second device it doesn’t download anyplace of the sessions already synced. Need to be able to sync with multiple devices. I use my phone at the range but would like to use a tablet later. Also needs to be able to connect to a PC to be able to download all session in mass. Emailing each individual session is a pain..Squint96dVersion: 1.0.2

Best Chrono… app is lackingCompetition shooters want to know power factor which the unit records however, the app does not average power factor for all shots taken. It Has to be calculated manually for all shots that are taken. Why is this so difficult as other Crono apps already do this? You have to end sessions before it is transferred to the app instead of having live transfer for each shot like other Chrono apps Add all of the above that I have listed and you’ll get a five star from me..WorldoverseaVersion: 1.0.2

Needs a few more features but it’s a good startMass export would be great but the number one thing would be starting and stopping strings/groups directly from the app. It’s a bit cumbersome to keep going back and forth between the unit and the phone. Other than that I’d echo the suggestions from the other reviews. Overall, everything functions as intended, just wish it was a bit easier to use..Michael-217Version: 1.0.2

Could be so great…Solid start to a companion app for a stellar piece of kit for reloading. If the devs read this, some sort of “copy-paste” or “duplicate” functionality for sessions would be great. My use case: I want to separate out shots from a session, WITHOUT simply deleting them. If I could copy a session, then delete the unwanted shots from the copy, I could analyze the remaining shots separate from the parent session. Other app (not hardware) wish list items: - Automatically pulling temp/pressure/elevation data to add to sessions - location and firearm profiles, ways to add them to sessions - Additional fields of metadata to add to sessions, such as powder selection, and more ways to sort sessions by metadata (for example, all sessions with X bullet weight) - Graphs and charts of data Keep up the good work, you guys are awesome.CorBAM DallasVersion: 1.1

It technically worksVery basic functionality and it seems pretty stable, but I wish Garmin hired someone who understands how to develop apps for the phone because this is just barely usable. I still have to keep written notes for load development because this app is so painful to use..SynfinaticVersion: 1.1

Need to be able to export in bulk.The app is good. Very easy to work and fast sync with the unit. Only issue I have with it is having to export ever shot string individually. This is a pain if you are doing any load development or shooting multiple guns. An ability to select multiple or all shot strings in one email would be huge. Thanks Garmin for a great shooting sports product..AndbivVersion: 1.0.2

Love the XeroLove my Xero but could use a little upgrades to the app. I don’t not like the ease of use of the app but would be nice to be able to edit string names from the Home Screen. Would be awesome if you could select a number of strings and have them plotted on a line graph. Again, I do love this thing!.WeizhongzianVersion: 1.0.1

SickGame changing device and app. A few requests for future updates to app and device. 1. In-app Ability to create velocity node line graphs from data collected. 2. Ability to create “gun profiles” with pertinent rifle build details and ability store shooting sessions under certain gun profiles..Anita DicinmiVersion: 1.0.1

Nearly PerfectGarmin offers FIT to XLS conversion utilities for other devices. It would be nice if there were a like utility to convert Xero files (when connected to a PC as a USB device) en masse, vs having to email them one by one from the app. Since it appears the exported XLS files pick up their shot times from either the Xero or device, is there some particular reason the date couldn’t be exported as well? Similarly, it would be handy if the projectile weight was also exported. Looking forward to future updates….N2ipscVersion: 1.0.1

Works great, but needs some added functionalityApp seems to function 100% so far, which is great. Would love to be able to break shooting sessions down into shot strings, add a photo to each session, and plot strings on tables and graphs for analysis..EperdelwitzVersion: 1.0.2

Export needs work and moreExport file creates a random name. Should use the session name. Should be able to do a mass export. Export file should have bullet weight. Export only has time. Should include date and time. App should collect temp and barometric pressure. App should have ability to photograph the target. A PDF export with all data including the picture. See Digital Link chronograph app for inspiration. Other than that, the app does well to sync data with C1. Good first try.."Shutterman"Version: 1.0.1

Great for analysis - would be nice to be able to stop/start session from appWorks great for data acquisition and analysis. It would be very nice to have ability to start and end session remotely from the app!.SidstevenalexVersion: 1.0.1

Great easy to use appGreat easy to use app but lacks the features to delete all sessions, or manually select and delete. Very time consuming..Paully V.Version: 1.1

Deleting multiple sessions.I wish multiple sessions could be deleted at one time rather than going into each session and deleting them individually..Iam1964Version: 1.1

Ok could be betterWould like to see features present in other chrono apps like recording temperature, elevation etc of shooting location.BBBBBBBBBBBBBBBBBB9BBBBVersion: 1.1

Needs workWhen I export the sessions all at once it does not show the notes. But if I export the individual sessions it does..Uninstalling4EVAVersion: 1.1

Needs an updateNice app but it would be great if you could sort past sessions by a specific rifle/pistol..AAAhstinVersion: 1.1

Needs workReally need a way to create sub-sessions for reloading, e.g. when moving through a ladder of powder charges.KiwhiteVersion: 1.1

Notes don’t exportNotes do not show up on the exported excel workbook..Wood and SteelVersion: 1.1

App could be betterThe chronograph is magical compared to all that came before it but… it would nice if the app was live and you could review your data on the app while in a session rather than having to end your session and then see the data. Would also be nice to have a time stamp for each shoot recorded..Donkeynuts44Version: 1.1

Great but missing functionsApp works well enough reviewing/exporting data and updating firmware. What’s missing is the ability to start new sessions and change settings through the app..AabdoshVersion: 1.1

Great appIt works great. The only thing is it would be nice to be able to export multiple sessions at once that would be supported by chrono plotter. For doing load development..Joe hunter1Version: 1.0.2

Using it with Xero C1 ProNo solid chronographs in the market until Garmin delivered this. Compact, easy to setup & use and accurate, does those 3 things better than anyone else. That’s all you need from a chronograph. Love Garmin products and I hope they continue to develop better products..DaTrueNorthVersion: 1.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.2.2

ShotView™ Negative Reviews

Great chrono, terrible appThe app is really lacking compared to other chrono apps, like Digital Link for the CED chronos for example. It doesn’t want to import all of my shot lists so it’s hard to know which shot string I’m looking at, and the Xero unit doesn’t display the bullet weight that was recorded. No shot updates in real time as others mentioned, and the app freezes up every time I try to force another sync. Pretty subpar user interface all around for what would otherwise be an excellent chronograph. It’s really too bad Garmin didn’t put more effort into making this user friendly and useful..BreakinthingsVersion: 1.1

ShotviewThe Garmin Xero chronograph is a phenomenal instrument. After buying my Xero and shooting my first sessions, I literally took five other chronograph from my shooting room and threw them in the trash…… The Xero has never failed to accurately record the 500 or so rounds it has been used for. Well …. Then I started using the shotview software ! What a piece of garbage software. It has a multitude of problems that I am not even going to begin to list. With the revenue that garmin gets from the Xero, one would think that they could spend a little money on a software developer to fix this app. I don’t know if some of the anti-gun idiots at Apple have attacked this technology to render it demasculated. My hope is that some day shotview will get fixed….. until then, I will just limp along with the Garmin Xero..Guy7219Version: 1.1

It does the bare minimum, sort of.The app could have been so much better, I’ve had the same issues pointed out in other reviews. I’m also notified there is a new version available even though I’ve already installed it. Fortunately I’ve written a utility to convert the fit files you can access by plugging it into a pc into csv files so I can bypass the app altogether..Reviewer80013Version: 1.0.2

Demands account for local useSo you pay $600 for a nice radar unit. In the old days, Garmin might have been happy with that, and a happy customer. But in the brave new world of endless monetization no, they require an online account for simple purely local data sync so that they can harvest your data for themselves and add subscriptions later. Scum..ZenophVersion: 1.1

Very bad appHas no use for user, only spyware for Garmin, used gather info so they can market more stuff to you. It’s a shame the chronograph is great, best shooting tool I have bought in 30 plus years, the shot view app is like a after though dreamed up by marketing, glad I didn’t use my email address to sign in..Tom96799Version: 1.1

Does not work on iPhone 14Never made it past the sign in. Just keeps saying “sign in attempt failed”. Tried restarting, reinstalling and a couple of other things. Doesn’t work. Saw someone say it only works on new phones. I’m not buying a new phone….for an app..Doogles5rVersion: 1.1

Badly needs a sort/search functionThe Garmin Xero is excellent but the app falls well below expectations. A few simple improvements, starting with sort and search functions, would make this a five star app..CV6555Version: 1.1

More features pleaseApp works but needs more features. For starters need the ability to move shots between sessions..MeeeetrVersion: 1.0.2

UselessI have only one device with the app. Shot 5 sessions today and it only uploaded 2. Tech support could not help. Extremely disappointed for the amount of money I spent..DyeniuysnyVersion: 1.1

Very User Unfriendly - Please Overhaul AppThe Garmin ShotView app has several negative aspects that have caused me to delete the app from my phone. I only use Garmin Express to keep its firmware updated. Now I use a pencil and 3x5 inch spiral notebook to record Xero C1 Pro contained data for later transfer to my computer. Here's why. 1. I have many shooting devices that offer apps for my phone as follows: 1) T1000 Tuner, 2) Labradar, 3) ATN Obsidian, 4) ATN LRF Ballistics, 5)Vortex FURY HD, 6) Kestrel Ballistics, 7) SIG BDX, 8) Longshot, and 9) PhoneSkope. NONE of these apps requires me to first log into my account. But the Garmin ShotView requires account login before being able to communicate with the Xero C1 Pro. WHY? The only reason I can see is for data logging and user profile building. This is an invasion of privacy. 2. The ShotView app only permits the transfer of Xero C1 Pro data to the app ONE TIME. WHY? Then I log out of the ShotView app and then log back in. That action erases ALL session data from the app and those sessions cannot be reimported from the Xero C1 Pro chronograph. WHY? This is very user unfriendly and I cannot understand why Garmin would do this. 3. The ShotView app permits tagging of a shot for "cold bore" and "clean bore" properties. That is nice. It then allows for the session's statistics to be updated when that shot's data is to be deleted from the statistics, also nice. However, the exported "csv" file contains ALL shot data in its statistics and no option exists for the exported data and statistics to have the deleted shots adjusted. WHY? Maybe it's because for some misguided reason Garmin chose to only allow the transfer of Xero C1 Pro data to the app only ONE TIME. WHY? In summary, the Xero C1 Pro is a great device, being smartly designed and engineered, and performs very well. The ShotView app is exactly the opposite. It was poorly thought out, requires user account login, poorly implemented, and VERY user unfriendly. I now enjoy using the Xero C1 Pro hardware, have deleted the ShotView app from my phone, and use a 3x5 inch spiral notebook and pencil for data recording and transfer to my computer. The ShotView app development team needs recalibration. Please fix the ShotView app! Thanks..Blaster Bob 1Version: 1.1

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 2.2.2