Amazon Fire TV Recast Customer Service

Amazon Fire TV Recast Positive Reviews

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Amazon Fire TV Recast Negative Reviews

Channel Scan does not workSame as others. After performing the channel scan, I am unable to view any live tv channels..MLJiPhoneVersion: 1.0

Can’t allowed local networkI’m forced to download this app to set up my recast now that I’ve moved and the app is asking for local network access however it is not showing up as an app that’s been asking properly for a local network access. There’s no way for me to give it local network access unless the app requested, but the app is not requesting it properly, so iOS doesn’t understand the request. Even if I go into Local network settings, the app does not show up in any of the apps. Nor does local access show up in the app settings either..SpydrlinkVersion: 1.1.0

Terrible buggy system with no customer support!I’ve had this system for a couple of years it just gets worse every month. Constantly having to reboot it to be able to delete recordings. System tv guide that you need to set recordings recently began having issues not listing all channels. Now it won’t record at all. Tried factory reset didn’t do any good. Now it won’t save scanned channels. Who is programming this thing? High school shop class?.E6over13Version: 1.0

How It Started...How It Finished...The app was working well on my iPad and iPhone until I had a duplicate app on my iPad for the recast blaster app. I deleted the app and re-downloaded it. From there, I have never been able to get back into the app. I keep getting local network permissionsymbol saying I must allow local network access so I go to it in settings and I don't even have the option to do so. So what are they talking about?.The ClickerVersion: 1.1.0

Local Network Access ErrorAs others have said, the app is totally broken with this latest update. It skips right past the settings and goes right to this error message. Secondly, in iOS settings, there is no local network access settings for the app, only Bluetooth and cellular. The app is now garbage and totally unusable..LEXINGTONYVersion: 1.1.0

Doesn’t allow you to allow accessMy first experience is they locked me out of my control of my recast and tells me to go to an app (this app) instead which doesn’t allow you to allow your Wi-Fi access to the app. There’s just no access it just brings you on a loop… Stupid give me access to my Fire TV access with recast. Stupid..AldomingosVersion: 1.1.0

App doesn’t functionOn version 1.1.0 of the app — in app screen shows request for local network permissions, but it doesn’t look like the app has requested this in the background, so there’s no local network option to even toggle in the iOS system settings — app doesn’t function as a result.Djiddish98Version: 1.1.0

Will not ask for network access on iOSThe prior app had network access. When it updated to this version, network access is not present and there does not seem to be a way to make it ask for the network access, making my unit useless..Gharrell123Version: 1.1.0

Local networkThe app does not ask for local network. Others have reported same issue. When you create a fix? This problem didn’t exist in earlier version. It appears to have been introduced in the latest version..PFG60Version: 1.1.0

No local network acess app doesn’t workThis is now the required app for recast. However, the required local network access button that should be in the app is not present so you functionally cannot use the app. Worst migration ever. This needs to be fixed immediately..GermanjVersion: 1.1.0

Does not work at all!I can’t get this app to work. It says it needs access to the local network, but there’s no setting to actually turn on. I’m locked out of my recast TV now! When you try to go to the developer website, it takes you to an empty page..Andy.9812Version: 1.1.0

Cannot access local networkIt will not go passed asking for local network access but does not allow you to access it , works just fine with the firetv remote but not with this firetv recast/ blaster.Cammi727Version: 1.1.0

No local accessPlease fix this app, the local access for network access doesn’t show up only Bluetooth shows! Frustrating.Kahl1Version: 1.1.0

Horrible App That doesn’t workPuts me in an endless Loop on my iPad with latest iPad OS since it won’t access for Local Network Access. I could program better than this back in the 1970’s when I was in 4th Grade..Rick CherryVersion: 1.1.0

Still no macOS supportSad that the updated FireTV Recast app still doesn’t work in macOS. I was excited to see it request Bluetooth access on first opening but since all I see is a WiFi symbol when it opens..Zeus in the MidwestVersion: 1.0

Doesn’t connect most of the timeWhen the app connects it’s fine but 80% of the time it will not connect. Must be my Recast? Hmmm, works fine from the Firestick but not the iPad. The app is the difference. Amazon doesn’t care..Holden_tVersion: 1.1.1

No local network accessApp is useless at the moment, does not have the ability to request local area access.Dbb0002Version: 1.1.0

Doesn’t work on MacOSThis would be great to be able to watch stuff on my blaster on my MacBook, but it doesn’t request local network access to be able to work on Sequoia.NoeffingwayiwantanicknameVersion: 1.0

Channel Scan Crashes AppChannel scanning finds 100+ stations, but crashes app after finishing scanning. No channels are saved so you repeat channel scanning over and over again. Please fix..Happiness is ……..Version: 1.0

Channel scan doesn’t workI scan 80 channels when I do the channel scan but then the channels don’t load after that. I can’t watch live tv, I can only watch my recordings..Tripl3fastVersion: 1.0

FailedThe app does not request local network access, therefore it is stuck in a loop and there is no way to grant access. So recast is a brick until the app is fixed..HotPepperShakerVersion: 1.1.0

Terrible updateAfter the update I have had to reboot the recast regularly as is loses network connection and will not reconnect through the app..HtddvhugbVersion: 1.1.1

It just gets worse…I just upgraded to the new version and can watch TV nor recordings on my 2021 iPad Pro. A poorly performing product is now even worse..The Walkman001Version: 1.0

Where is the remote? Nothing worksWhy the Change in apps?? At least the other app worked.Psilla1999Version: 1.0

App has become uselessShows same channels multiple times and doesn’t show all channels available..Spkr4tdeadVersion: 1.0

App doesn’t workThere is no option to allow local network access so I cannot set up the app..Swingandamiss2Version: 1.1.0

Cannot watch anythingThis is garbage. Ever since this new app was launched, every time I try to play any channel, it never plays it.SertioriVersion: 1.0

Can’t Allow Local Network AccessWill not allow this setting, unable to configure my recast..StrayerWareVersion: 1.1.0

Doesn’t work on SequoiaApp stopped working when I updated my Mac to Sequoia. Now it just displays a blank screen with a giant WiFi icon on it..IPhone Junkie13Version: 1.0

AwfulDoesn’t work. It was better before they “fixed” it..Missing my TVVersion: 1.0

AwfulMy fireTV app stopped working and forced me to download this to control my tv. This app is broken and doesn’t work..AppSt0re RaterVersion: 1.0

Doesn’t workDidn’t work for me. Looks like it’s not a big loss - it has pretty limit purpose..IPad PaulVersion: 1.0

Broken AppNo means to allow local network access..Broken5519Version: 1.1.0

New app same as the old appI have pretty much given up on this the apps never work for me so.🤷🏻‍♂️.FiretvsucksDVersion: 1.0

Asking for NetworkNo network access to toggle permission.Gr8 1 00000Version: 1.1.0

No networkDud.Happy.HygienistVersion: 1.1.0

BrokenI can’t even log in!.Jeep0257wyVersion: 1.0

StupidRequires local network access but no option to allow local network access. Amazon is stupid..Kd0sztVersion: 1.1.0

Can’t allow network accessLike prior review; it tells me I must allow network access, yet there’s no option for that when it take me to app, settings. Really stupid Amazon..FujbcdijkVersion: 1.1.0

Doesn’t workSame problem as the first review. Firetv regular app worked fine yesterday now making me get this app and nothing works. Thanks amazon.Burbz1027Version: 1.1.0

GarbageWorst app that I’ve ever downloaded. Do better amazon!.Jeffro_66Version: 1.0

FIRE is deadAnd Amazon doesn’t care. Drank the Fire “Kool-Aid” for years TV, Stick, Cube & Recast and now they have filed for DIVORCE? Hey Amz, fool me once or maybe four times - done with your Fire….ThomBodiVersion: 1.0

It’s unfortunate and unusableIn recent years this platform has seen a major decline in both support and functionality. This new app presents the same set of issues that had developed over time with the previous one. It suffers from poor connection…the window panes for shows are present, but buffer to about 95% before failing. When I (attempt to) select from many stored recordings, the app closes abruptly, time and time again. For anyone still hanging on to hope that Amazon will revitalize their DVR devices…I think it’s safe to say, that time has passed. They HAVE thrown in the towel..QuilkVersion: 1.0

Same old issuesI’ve had a Fire TV recast for a few years now. One of the reasons I purchased it was that it would allow me to watch my local channels on the go, including recordings. Even with this new app, it still has the same issues. Although when you open up the app, you can see thumbnails of what’s on TV in the local area, but when you select that option, it tries to load, gets near the end and gives you the message cannot load. Same thing happens with recordings Amazon if you’re listening there’s no reason this app should not work. If the recast needs a firmware update, then update the firmware!.CdrmakerVersion: 1.0

Channel scan doesn’t work … come on Amazon!!!!Pathetic. Try using the app to watch live tv and it says no channels. Scan for channels and it finds it by when you go back to channels list, it’s downstream show any channels. No support at amazon for this app..Rygar101Version: 1.0

Horrible!!!!Used to work great. They keep making changes and now it is useless most of the time! Get the Basics Right first & Stop Creating Problems that didn’t exist. Unbelievable. Spent too much money and nonsense plus time on Amazon devices and Fire. AI stands for artificial intelligence and not ain’t intelligent!!!.JThree333Version: 1.0

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