2026 LA Marathon Customer Service

This app works so much better for tracking runners on race day than the one from the previous years. We were able to see where our runner was all along the way and it made it easier to find him when we were waiting for him! Thank you for finally getting a tracker that works and was reliable through the whole race! #welovelegacyrunners

Could use improvements, but not too bad for its first marathon implementation. It gave split times based on every 5 km. As a runner, I liked the event notifications and I had the choice to publicly allow everyone to track me. Other apps were not as user-friendly and I was unaware in those apps you had to accept tracking requests, even though I’d be the one to send the invite. However, friends who were tracking me, did say that sometimes the app would not show my location (but I’ll blame that on the bad service with so many people in one location). I also understood that the app gives more of an approximation of your location, too. Looking forward to improvements, good so far!

The app was easy to use and allowed me to cheer on the people I love without having to be there physically present. Due to unexpected events I was unable to go and was extremely devastated this event meant so much and found this app on whim this morning. It allowed me to go through the course with them and also put me at ease if they kept moving it meant they were okay!

As a spectator, this app was way better than previous years! It was easy to track friends and loved that I was able to get notifications when they hit certain mileage goals.

Works very well and is very informative! Better than my other running apps overall. Not sure if it has a mile by mile feature, but I’ll explore it more later. That would be cool. I think it was giving me 5k splits and ETAs based off my times.

The app was great! I was able to keep track of my loved ones easily with how accurate it was. Continuous notifications throughout the day made it easy to keep track.

For a Grandma on the other side of the country, this was just so much fun! Lots of interesting statistics for him and for other participants as well, mixed with the map tracking his progress all day. Loved it!

Wonderful method to monitor location of my personal being tracked, the relationship to the local streets and iconic city landmarks along the way. Great method to show various split times and projected finish time.

Great app. But not accurate in time and place where runner was at. Somehow it was listing runner was ahead of where they were actually. I do love the other features.

I was able to log in and see my mom and it was clear no glitches loved it I pray they use this one next year

For grandparents who couldn’t attend this event, being able to track our grandson” s performance was priceless! Thank you.

Easy use, up to the second detailed info that made following my daughter on her first ever marathon second only to embracing her at the finished line.

Tracked me perfectly throughout. Easy to find my self and send to other to track me

It’s surprisingly simple to use. The runners location/times are very well detailed. I’ve enjoyed it thoroughly.

So much better than in the past!

We loved using this app to track our sister in the race! It was fantastic!!

Very helpful to know where and how participant did on the course. Having the results w splits nice touch, too!

Way better app than last year I would’ve gave it a 5 star but it would crash once in a while.

As a mom that could not be there to watch in person this app was phenomenal!

App helped my family keep track of us throughout the race

What a great app to track runners. I felt like I was doing the last mile with my runner friends and cheering them on from a distance! Great app!

It helped me to know at all times where my husband was

I got to follow my grandson Oliver and track him throughout his marathon run and “see” him finish!! I wouldn’t have been able to do this without this LA MARATHON APP!!

It was great to get updates on the progress participants. It was easy to navigate and relayed the most important information.

Suspense. Joy of victory. Running the last mile was exciting to watch from Atlantic Coast!

The app gave me all the info I needed even at the peak usage time. Smooth operation. Really intuitive.

Overall GREAT

I’m on the East coast and I was able to track my friends progress during the LA Marathon! 😍🏃🏽‍♀️🙌🏾

Perfect in every way

Best app I have ever used following my son. Thank you!

Great and easy to use.

The tracking isn’t that great but other then that it was okay

So much fun to watch my niece’s progress throughout the race!!👍👍

Works really well for tracking participants in the LA Marathon.

Easy to use

My son runs marathon! I’m in Michigan! Always love coverage

It was such a devine experience watching it on this app!!!! Go KC !!!

Super easy to follow the runners and see their stats.

Awesome thank you

EStimated final time not calculated efficiently. Otherwise a great app! The Norman

Excellent

Good

100

The best?

Muy buena herramienta para seguir a nuestros corredores

Best app I’ve ever used