App Customer
Service

DraftKings Predictions Customer Service

About DraftKings Predictions (Draftkings)

Make picks on sports and real-world events with DraftKings Predictions — all in one simple, intuitive app. From game results and player milestones to headline moments beyond sports.

Built for sports fans and anyone who loves staying ahead of the conversation, DraftKings Predictions makes it easy to engage with the events you already follow.
Key Features:
• Sports Focus: Make picks across a wide range of sports, including football, basketball, hockey, baseball and more!
• Additional Markets: Predict outcomes on pop culture moments, crypto, commodities and other events
• Track Picks Live: Follow along as events unfold, make in-game picks and see outcomes settle once results are official.
• Designed for DraftKings Fans: Fast, intuitive, and familiar — built with the same fan-first approach you expect from DraftKings.
• Licensed & Regulated Platform: Participate on a federally regulated platform.

How to Get Started:

1. Download the DraftKings Predictions app: Begin your journey with one simple install.
2. Login or Sign Up: Use your existing DraftKings account or create a new one.
3. Browse Opportunities & Make your picks: select the ones that resonate with you, and start with just a few taps.

Make your call

If you watch the games, follow the headlines, and already have strong opinions, DraftKings Predictions gives you a place to act on them. Whether it’s a big matchup, a breakout performance, or a moment everyone’s debating, your take matters.

Download DraftKings Predictions and start making your picks today.

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Who can use DraftKings Predictions?

Must be a U.S. resident and physically located in an eligible jurisdiction within the United States or a U.S. territory. Market availability varies. Eligibility restrictions apply. For a current list of eligible jurisdictions, see predictions.draftkings.com/how-to-trade-predict.

GUS III LLC d/b/a DraftKings Predictions is a CFTC-registered Introducing Broker and NFA member. Trading involves substantial risk of loss and is not suitable for everyone. Market availability varies and is subject to change. DraftKings Predictions may introduce new markets over time.

Promotion eligibility, deposit, and trading restrictions may apply. Must meet age and eligibility requirements to participate in promotions. Bonus rewards are issued in site credits and are subject to trading and expiration restrictions. Promotion availability may vary by jurisdiction. Pricing used for illustrative purposes only.
CategorySports
Release DateDecember 19, 2025
Latest Version1.9.0
PriceFree
Age Rating17+
CompatibilityRequires iOS 16.0
Last UpdatedJune 1, 2026
Size117 MB
Supported Languages (1)
English

What's New in DraftKings Predictions (v1.9.0)

Update to the latest version of the DraftKings Predictions app which includes our newest product features, bug fixes, and app improvements!

DraftKings Predictions Contact Information

To reach DraftKings Predictions customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameDraftkings
Company Email[email protected]
Customer Servicepredictions.draftkings.com/app
Social MediaFacebook / Twitter

DraftKings Predictions Subscription, App Deletion & iOS Support

How do I cancel the DraftKings Predictions subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select DraftKings Predictions from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the DraftKings Predictions app?

Touch and hold the DraftKings Predictions icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

DraftKings Predictions purchases, refunds and billing issues

Report billing or refund requests for DraftKings Predictions through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the DraftKings Predictions App Store page.

Distribution of DraftKings Predictions Reviews

Of the last 50 reviews shown, 50% are positive (4–5★) and 50% negative (1–3★). App Store overall rating: 4.8 / 5

5★ 24
4★ 1
3★ 5
2★ 1
1★ 19
Most mentioned:predictionmoneytakesportsotherbetwithdrawalbetteroddsdeposit

DraftKings Predictions Positive Reviews and Ratings

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Wise2026 Trends
CA on the Prediction Map

What an amazing opportunity Californians now have to be invovled the prediction game! For years we have watched from afar while most of the country had the freedom to take part in having a part in sporting events everyday. But now, with Draft Kings fans have the opportunity to seamlessly and easily take part in feeling like the are a part of the truest form of fandom through wagering and gamifying the sports community!

Ave N Pizza HutVersion: 1.0.3
Solid

Considering we’ve waited years for sports books in California this is the closest to it yet. Yes Kalshi has more options but the interface itself doesn’t give us as much of a sportsbook look. This app is only going up from here. Would like to see more alt options for props.

KMSB17Version: 1.7.1
What I’ve been looking for

Great app with plenty of features to try. It brings together ideas from commonly compared avenues of business. The trading aspect just shows what people also take part in while paying attention to sports and wagering

NuhsawnVersion: 1.9.0
Sporting events trading is respectable

The rush of trading in sports. So much better than sports betting and that degenerate behavior. All those beer drinking sports bettors are the worst. I sip my wine and invest in the sports trading market. I am thinking of getting my sporting events trading analyst certification. I am glad I am not addicted to any sinful activity.

Barrington IVVersion: 1.0.2
Enjoying the site!

I enjoy the many options to predict the site offers! It's also nice to see draft kings in Rhode Island! The crypto futures as well as the Sportsbook are great. Hoping that player props / parlays may become available with new legislation! Thanks! Great job to all!

Brian AppletonVersion: 1.0.3
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Travelpayouts2026 Trends
Smooth and fun!

The newest Predictions app from DraftKings is very fast and way more customer friendly than its current competitors. I’ll be using this instead of the other prediction market apps moving forward!

Imronmexico7Version: 1.0
Next Up

Actually better than Kalshi. Support responds ridiculously fast and withdrawing is super fast as well. Way better than Kalshi’s trash support and buggy issues.

Sinny3601Version: 1.3.0
Gotta try it

I actually really like it and the welcome bonus is actually insane. You can do parlays btw just no more then 6 and nothing live

Camhunt420!Version: 1.9.0
Best prediction product out there

This app is awesome. Clean UX and easy to use. Super quick. Look forward to continuing to use as they grow the product!!

Eyeguy53Version: 1.0.2
Very happy with App

Solid app - read the disclosures though as they do take $0.01 a contract. so in mass volume it can be a pretty penny. but overall 5/5 app

Trap cellVersion: 1.7.0
Can’t say enough good things

Love DK the predictions the pick6 makes for a great experience along with stats makes life so much easier… I’m up 27$ 😎

MaAdaAaaaVersion: 1.7.0
I like it

It’s easy to use with good odds better than almost every sport books in my area

Complaint by meVersion: 1.1.2
Amazing!

This app made me enough money to move off the streets and into a high-rise. Could not speak more highly of it

YungfellowVersion: 1.0.1
Awesome

I like the option to cash out early

VideoRainBoVersion: 1.7.1
Sharing option.

Would like to share picks and predictions with friends.

RoinuJ10Version: 1.7.1
DraftKings Predictions

I’m loving the app. The only thing is missing from this app, if you can play parlays.

2BJAZZVersion: 1.1.2
Draft kings

This app is amazing it might not be like dabble or prize picks but you can still hit for sum money 🤘🏽🤘🏽‼️💯

Yo_Boyy_Moraless69Version: 1.9.0
Greatness

Simple and always doesnt adjust once u select it

JoojoomaeVersion: 1.1.1
Best & fasted pay out

Never had no problem great app

Al9844Version: 1.7.1
First 5 innings

You should add first five innings in baseball instead of only having first ending

Bandemic39Version: 1.8.0
Awesome App

Love the interface. Very clear and easy to navigate!

LouelletteVersion: 1.0
Love it

Hands down my favorite platform to wager on!

Coach LD88Version: 1.9.0
So fun!

Excited this is available!!

Team hyphenVersion: 1.0
Nice

On time payment

Smoke dogg 6666Version: 1.8.0
Love this app!!

Now have an option to trade prediction markets on DK in California. Clean and simple UX! Go DK goooo

Jxn96Version: 1.0.2

DraftKings Predictions Negative Reviews and Ratings

Not payed out

Been waiting a week for a small payout and still don’t have it. I submitted my withdrawal last Thursday still nothing from draft kings. Pretty sure I got scammed but I’ll keep waiting anyways I would not recommend just get prize picks or something atleast when they pay out they don’t play games with you. Literally been waiting a week and almost impossible to get a hold of someone at this company. Stay away from draft kings if you’re gonna gamble do it somewhere simpler like prize picks.

Highwarlord152Version: 1.4.0
Thief’s

Yea you choose who can play and not. Ya wanna not let me play that is cool I’ll take my money elsewhere. They said my card was having an issue and i couldn’t use it cuz it not accepted . Well been using it for years. My card company said it’s DraftKings doing it. So don’t feed me with all your bs lies in my emails. Everyone who emailed me gave me a different answer. Keep the money ya will not last long. My company said in could get a lawyer. I emailed Fox 26!News in Houston and guess what hahaha Tony Buzzbee is going to contact me sometime this week. Hmm I wonder why a lawyer who was part of the Diddy case and the Deshaun Watson case etc… lol he yea that lawyer wants to contact me.

Chedy713Version: 1.3.0
Deceptive odds display

I was excited to see the app when I opened it and it displayed all of the odds as a normal book does(example: -110), instead of displaying a percentage chance of it winning like other prediction markets do. Unfortunately when you attempt to actually make a prediction at the odds displayed, you are hit with fees that took my -117 odds that was displayed, to -127 after “fees”. I really don’t like displaying false odds to make it seem like you have a better price and then ‘pulling the rug’ essentially at the point of the trade.

Steel JohnsonVersion: 1.0.3
Do not use this app

I highly recommend using other apps for sport needs. This app has very poor customer service. It’s impossible to get hold of a live agent. Most app allow the the ability to chat or call a live agent. This app dose not. The processing times to receive your deposit can take up to seven business days, which is about two weeks. It’s taking me over weeks to get my withdrawal. This is such a strategy by them so you can cancel the withdrawal.

Drop heatVersion: 1.1.0
Don’t use

Don’t use this app you better off using the other prediction markets if you used it use it one time just to get the deposit match and stop using it once you deposit money no matter what deposit method you do it will take over a week to get your money because they said it have to make sure it go threw so basically like when you use your debit card and the payment not posted yet that’s how they do it

Champ2333Version: 1.2.0
Not consistent

One day you can watch the illustrations of the games as they are being played. Then the next day, it’s gone. Also you can be winning on a ticket and it doesn’t give the option to sell even if you chose the underdog and there’s value.

Victorwokeup2Version: 1.8.0
Mid app

App is mid asf and if you like waiting a FULL WEEK for a withdrawal this is your app to go everytime I withdraw it takes the longest outta any app it’s honestly crazy always says you have “Unsettled funds” just irritating having to wait a week I catch myself just canceling my withdrawal and playing through it cause of how long it takes to hit my bank account if I could give 0 stars I really would

Liyahliyah2Version: 1.4.0
Choose carefully

I’ve been betting for 50 yrs. This app is totally opposite of what ever other betting app does. You choose a team and it shows the other team it looks like you bet the other team, but it says “no”. As if you’re betting vs the other team. I know I’m incoherent , but so are they. Make sure your bet is correct. If I bet Denver, just list it as that. Not that I bet against OKC. MISLEADING

BcoltsVersion: 1.1.1
The options available are inaccurate

If you ever try to place a trade or bet on the app DraftKings recommends you DO NOT trust the information they have because it’s inaccurate. This was told to me by customer service when I have placed several bets/trades and take the over/under because of the information shown then it turns out it was wrong.

Brando MalVersion: 1.2.0
Terrible App

This app has several issues. I downloaded it while I was on vacation in Florida. I managed to win $1,500 and when I tried to cash it out the withdrawal was cancelled four days later. Their support team used the excuse that the funds were “unsettled” - they just did not want to pay out the money I won. Avoid at all costs.

PsweneVersion: 1.2.1
AWFUL DO NOT USE!!!!!!

DraftKings Predictions feels like another way to take advantage of the average hard-working American. The platform is filled with fine print, hidden conditions, and built-in loopholes that almost always work in their favor. Every “trade” or prediction seems designed to quietly drain more money from users rather than give them a fair shot. DO NOT USE! POWER TO THE PEOPLE!

DADDY OM69Version: 1.1.1
No actual customer service support

I have a prediction that I guessed correctly but it has not been settled because of a DK error and the best I can get is an ai chatbot that is not helpful or an option to call to leave a voicemail. Predictions has been fine but a lack of options for problem resolution has me feeling scammed.

Cold_HeatVersion: 1.0.3
Not bad not good

Do not place any bets on crypto or stock market. I had negative experience multiple times because they use their own source so they can just make up numbers.

Peter7658Version: 1.9.0
Everything is always wrong

The scores are always off. Score will be 53-54 at halftime and it’ll show 50-52 or something. Gives you the wrong score with wrong odds so you will never get a fair bet unless you bet before the game. Don’t count on getting a fair return tho. Needs a lot of work

Cold Hard Truth...factsVersion: 1.9.0
Horrible

Won a couple tickets. Made a withdrawal, and it’s taking forever to process. I still haven’t seen my money yet. Unlike draftkings other apps like pick6 and fantasy and sports bet, which withdrawals are instant, Predicitons will take a long time to process. Do not use this app!!!

Loyal DK userVersion: 1.0.3
Typical draftking bs

Tried opening a prediction account so i can make a deposit and get a free superbowl ticket, my account gets frozen because somthing went wrong but it wasnt to frozen to let me make a deposit. Now it says i have to wait 48 hrs. So they get my money and i get nothing.

Wardogg420timeVersion: 1.1.2
Great App!

This is a great app. I can’t wait to see more sports. And I hope the ability to create your own combos is coming soon! That would make it perfect.

Draft Kings Rocks!Version: 1.1.1
Not able to buy

So many times I have tried to buy a prediction, and when I slide to purchase, it won’t allow me to do so. It will say that the odds have changed, but they haven’t. No idea why this app struggles with its core purpose.

Sky2k1Version: 1.5.0
First review

Looks like the others but not a lot of options yet. Can’t even select a future cfb playoff one. Maybe as it grows

RiversidianVersion: 1.0
Apple Pay Deposits Fast, Withdrawals Trap You 2-4 Days

Worst withdrawal rules I’ve ever seen. Deposited via Apple Pay but have to wait 2-4 days for deposit to settle before withdrawing winnings. No instant options like Fanatics Markets or Kalshi. DraftKings Predictions is a total money trap—avoid.

LE StudiosVersion: 1.4.0
Still waiting for my cash out…

It takes a week for your trade to settle, and you can’t cash out until it does.

Realko585Version: 1.3.0
Terrible app doesn’t work

Like I said, this app doesn’t work. Cant log in. Can’t create an account. Then it has a worthless AI Bot that is no help. All around just wasted my time. Going elsewhere to an app that works.

App receiwer1234Version: 1.1.1
Restrictive; and terrible promotions

I mean it’s a prediction market, I get it. But the inability to do a parlay is kind of annoying. Promotions are god awful too. Minimal deposit matches, no boosts. Honestly you’re just better off doing something like novig or Rebet

Gozags77Version: 1.6.0
Low stakes

Won’t let me make any additional predictions on the same event. Won’t allow me to increase my stake after the first wager. Terrible. What’s the point? I can only bet on each event one time?

Marginal ActionVersion: 1.7.0
Kalshi so much better

This app is horrible - the worst possible lines, no spreads on events they have any weary on, terrible promos - I would rather get raped in prison than use this again

TimothyzzzzzzVersion: 1.0.3

DraftKings Predictions Screenshots

DraftKings Predictions iPhone Screenshot 1
DraftKings Predictions iPhone Screenshot 2
DraftKings Predictions iPhone Screenshot 3