About LG EnerVu (LG Electronics, Inc.)
[Key Features]
1. LG MonoX ACe MAC address administration
2. LG MonoX ACe system status monitoring
3. LG MonoX ACe Grid configuration
4. LG MonoX ACe System configuration
5. LG EnerBox Firmware update
LG EnerVu must be connected to LG EnerBox gateway via Wireless LAN for intended operation.
What's New in LG EnerVu (v1.2.2)
Improvements
- Change Text String Color in AC Module Status Menu.
LG EnerVu Contact Information
To reach LG EnerVu customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.
LG EnerVu Subscription, App Deletion & iOS Support
How do I cancel the LG EnerVu subscription?
Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select LG EnerVu from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.
How do I delete the LG EnerVu app?
Touch and hold the LG EnerVu icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.
LG EnerVu purchases, refunds and billing issues
Report billing or refund requests for LG EnerVu through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the LG EnerVu App Store page.
Distribution of LG EnerVu Reviews
Of the last 9 reviews shown, 11% are positive (4–5★) and 89% negative (1–3★). App Store overall rating: 1.7 / 5
LG EnerVu Positive Reviews and Ratings
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The only function this app has is to display its terms of use, which is multiple multiple pages. Upon reading to the end, the app has no other function and no other options. Exiting the app and returning treats the user to the same lovely display of the terms of use. And does absolutely nothing else. There are no confusing buttons. There are no options to puzzle over. This app is elegant and its super simplicity. Removing and reinstalling the app results more of the same. It is very reliable and displaying its terms of use. And I must admit, this app displays the terms of use very very well.
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LG EnerVu Negative Reviews and Ratings
Unable to connect to panels via the app, however, can connect to LG monitoring web site. When starting app, either get frozen initial screen or a timeout message after about three minutes. Was able to connect by joining the local network generated by the Enervu device standing next to panels. LG Solar support is voicemail only that doesn’t appear to return calls. Online support not answered and no online forum. Unlike their competitors, there is no panel level monitoring available for end users, while it is available to installers.
The app never allowed me to access any information. When loading I would get a data loading message and nothing happened.
You cannot connect to this unless you are home and connect to the enerbox's wifi. it is pretty much only useful for the installers and even then it is a stretch.. Very few options and it is VERY VERY slow and out dated
Can’t use and it freezes saying data loading. Gives no instructions
Need to always switch to installer mode. Still doesn't provide detailed panel info. This app is NEVER updated by LG. They are really lazy.
No customer support. Inability to connect with panels. Do no be fooled into thinking this app is useful, must use the website!
Terms of service agreement screen shows up but does not allow you to select anything, preventing the user from being able to access the app itself.
Can't even get past terms of service. Best panels with worst monitoring app!
LG EnerVu Screenshots
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