Amazon A To Z Customer Service

Amazon A to Z Positive Reviews

Social distanceClocking in and out from your phone/device is great. No crowding around a time clock. Missed a punch and need to correct it, well you can do that as well. Most day to day basic needs readily and easily accessible and available in one place. What’s not to like about that.....Safe to say, if you work for the company you’re going to need to use either the web services or the app directly. The app itself is easy to use, well designed, maintained well, and overall functionality of the app is something you would expect from the company. There are many great features with this app and One major problem!!! Almost every company collects data on individuals, it’s so common people rarely think about it. Much less worry about what is being collected anymore, or where that data goes, or used for. I can’t give my personal opinion on these things. I can only say that data collection or location data collection shouldn’t be a trade off for convenience. Or should say allowed by this or many other apps without a clear and understandable request on what exactly is being used for what..Spud410Version: 4.0.838

Never had a problemThe app freezes on me from time to time but thats about it. But that could be from not having updated it or the system or too many programs running at once or background activity or connection issues. So there could be other reasons besides the app having freezing issues now and then. I dont really have anything negative to say or constructive criticism. It does what it’s intended to do. A means of communication to a company's workforce to deliver info and easily access schedules and easily connect w HR. Maybe the notifications could be pushed to my device faster but thats prob a background activity issue and my wireless provider and my service strength. Id like for a rough draft automatically saved when writing support tickets or writing to HR cuz if the app times out or does whatever then you can lose what you had written so i always copy paste what i write to be safe i dont lose it half way thru. I always have something bugging for my time so i rarely get to finish something i start in one sitting..Barck005Version: 4.0.58800

Can I make a suggestionThere are times in the app where it will time punch for you. Or I want to correct your time punch because you did not leave at your scheduled time for example, your scheduled from 3 AM until 8 AM but you ended up staying till nine because you were outside doing traffic for the last couple hours of what would normally be your shift. the app wants you to have punched out at 8 AM but you punched out at 9am. Your managers know you stayed until nine because you were outside. Amazons verify your missed punch when you punched out using the time clock and your punch is correct but yet it still wants you to edit it. The only buttons on the bottom are edit punch or confirm you should give us an option to delete that edit punch if we know our punch is correct.MarykimgVersion: 4.0.18817

IOS UPDATE hard to navigateWorking on TOM this was the best thing since sliced bread. Being able to be at an outdoor break room and clock in/out for lunch was the best and supporting at a different location without having to wait to talk to HR because your badge won’t recognize you work there not a problem clock in with your phone. Not anymore this geo fencing is set to the smallest location I can’t even be on the other side of the building and use it, let alone out outside TOM break areas, plus all these different screens makes it so hard to navigate to what I want to do. The main point of this was so AAs can have easy access to view their schedules but now i can barely even find it behind all these pages. The tab that is labeled “schedule” brings me to my time off options and trying to find the Hr support or even the ERC number is so confusing. This new update turned a simple app it to something so complicated.Coco👧Version: 4.0.5156

Used to work now...garbageI don't know what happened, but this app used to work perfectly, now, I need to use my web browser because I can't even log in through the app. I can input my login, but when I select "login" it takes me to a new page (not even in the app) and has me input my password except that half my keyboard is missing. I can't rotate the screen and see it in landscape form and I can't login unless I want to change my password to characters purely on the left side of the keyboard and no characters past r, f & c. Whatever you did to "update" it, reverse it. I'm deleting the app until it actually works as intended..KuroikuVersion: 3.0.149

Security Badge via Apple WatchI really think this is one of the best made apps for employees I’ve ever used. The app on my iPhone allows me to do a lot of different things without having to go through manager. Just one note: One day I was at the time clock and for some reason I held my Apple Watch up to the time clock to clock in. I guess it’s a force of habit using my Apple Watch but I thought… Has anybody thought of allowing the Apple Watch to clock in and out or even using it to come into the building through the security gates?! I would love that instead of having to use my badge. Why not have the badge in Apple wallet?.KcljamisonVersion: 4.0.6300

My humble reviewIt’s just that sometimes, our times are messed up and your money will be deducted unjustly. Sometimes if you go to HRs office, (not all) some of them will mess up your time that you wanted them to fix, and most of us are not computer literate like me. I prefer doing my thing with my phone. Like today, I don’t have no shift but on my way to the office to fix my time which was deducted. I live in North Dallas, and drive 30 minutes to work on my work days. It’s too demoralizing, after efficiently delivering your job, you go extra miles to make sure your hours are not deducted, otherwise, I’m cool with the job. Thanks..IsabelezVersion: 4.0.268

No hours bar?I’m not crazy about the new layout. You guys took away the bar at the top of the schedule showing how many hours you have scheduled and how many more you can work during that week. That makes it frustrating being a flex employee that schedules my own hours. I like to keep track of how many hours I scheduled myself for. Not only that, but not knowing how many more hours I can pick up is a little inconvenient. If you guys can squeeze that back in there I’d really appreciate it. Other than that, app works great and runs smoothly..Chris906256Version: 4.0.4819

Clueless, just the average hierarchyFor my months working here they slowly figure out if you're good at non con to see if they can keep you there, and they will keep sending you back there but you wont know because they radio it (even though they say you can go wherever you want?). The machines jam way too often during 3 hour shifts? But go smoothly during 4-5 hours? Which is more boxes? The app is laggy and the new update has caused VTO to not work but VET spams me daily, thats funny. The safety role is a joke. They are also faking 5 stars to hide REAL reviews. 3 stars because the pay is well - some people there have nice stories to tell - most staff are lenient and nice - they have good time management. If i can update this in the future i will.BOMB0CL4TVersion: 4.0.29405

Beware Quanity vs QualityWorking there is a JOKE!!!! Was out sick with Strep throat and Influenza Type I and went to the Doctor and I had a NOTE FROM MY DOCTOR THAT I COULD NOT COME BACK TO WORK for ONE & HALF WEEKS…. Returned back to work and 4 DAYS later I was fired even though my Doctor’s note had exactly what HR advised me… On my meeting with a HR team could NOT believe that I was being treated like this after providing a Doctors note!!!! I TRULY BELIEVE IT WAS MY AGE!!! I have NEVER in my entire life been treated like I was treated!! ALSO you are timed on how items you pick and pack!! My errors were very good but they want more quantity items picked and packed than zero errors!!! Before working there it’s ALL ABOUT ITEMS A PERSON PICKS OR PACKS!!! I am NOT A ROBOT!!!!!.Quality/QuanityVersion: 4.0.54406

On line Application as well as communicating with HRFor someone hasn’t been in the work field for a few years it was very difficult to get in the Az app I was told it was your system that was your managers at the Talbort address in Wichita Kansas said that they want to help us to do the A-to-Z as well as the KNet but when it came time they refuse their help letting us know that they were not HR nor were they IT and we just had to figure it out I ended up going to the unemployment office getting help from there to help with these online apps as well as the K net training apps. I feel all the online connection and only way to talk to HR or anyone like that would eliminate a lot of seniors that are in this technology world now trying to go to work.Poohkie136785Version: 4.0.5435

Clumsy but worksClumsy user interface but i can grab shifts no problem so im happy. Another one of those "apps" thats just a wrapper for webpages, so expect most tabs to have load times and wonky behavior from the back button. I dont like that you cant see previous shifts more than a few weeks back even tho you can see that part of the calendar, had to talk to HR to make sure my shifts were being counted. Im also bothered by this new trend of red notification dots that cant be disabled. With page loading and long animations, although it doesnt take forever to clear them it takes longer than it should, which is "no time at all". But im glad this app exists and that signing up for shifts is so easy. Makes the job worth..GatchipatchiVersion: 4.0.268

Stop with the notificationsI hate that I have to have this app as it is because I don’t believe in having to use my personal phone for work. Stop giving me notifications for VET. It’s my time and I have to keep removing notifications. I have severe anxiety and have a panic attack just thinking of work. So imagine what happens every time you guys me a notication on me personal phone. At this point i night looks into y’all have to suppply a phone if you want to harass your workers so much because by law if you require acess to your workers you have to give them the tech for it.YeahhhgVersion: 4.0.32506

8 in on hand half doesn’t another.App is awesome very helpful. BUT!!!!!!!!! To be owned by the wealthiest man and the worlds largest company presale. Employees associate s should be able to speak to a person not a virtual chat bot to get individual help. Especially when many say they were fired because the chat reps forget sometimes or it doesn’t get threw. I almost lost my position because I follow direction when my wife had covid. Got a message saying I abandoned my last 3 shifts and was terminated. After going to The KWBI center, taking my paper work, they found my case. But person to person seems more respectful..88@@GratenessVersion: 4.0.268

Cool appThis apps pretty alright it does the trick for Amazonian’s , all though there is a problem with the training part like for example when you go in to the app an you scroll down alittle bit you’ll see training an I’m having trouble actually completing the training /survey , like it won’t let me play the video at all an i seem to have run out of options trying to complete them , so if you guy could help me out here that would be lovely thanks again for your time ..DakreationVersion: 5.0.505

This app needs a rebuild [UPDATED]I just can’t seem to get this app or the A to Z website on mobile to work the way it was intended. I can only view my schedule and punches (I have to refresh page and make a selection in the millisecond the page loads, otherwise I can’t select anything). And I can only view VTO and VET, but I can’t select any and I can’t clock in or out. Whenever I try to make a selection, nothing happens. It’s like the buttons don’t link to anywhere. I have the latest app update and latest iOS version on my phone. I don’t get it. EDIT: If you’re having the same problem like I described, you need to disable any adblocker you are using. Seems to have fixed the issue for me..DeddyOhVersion: 4.0.967

Bring back clocking in from the appClocking in and out needs to Come back Because I work at a big facility and some times I have a hard time reaching the time puncher. When I missed my punch cause of lack of punchers, I miss my punch and then I have to spend more then 10 min on the phone just for HR to fix my punch and makes more of a hassle then to just use my phone to clock in and out. They need to bring it back, there was no problem and worked perfectly when they had it but just made it more difficult to clock in and out. Not to mention the managers complaining that I’m not at my station on time..KjbookinVersion: 4.0.31686

Was working fine until recentlyThe App was working fine until like a couple days ago. Not sure what the issue is but show schedule button as well as clock punch button seem to stop working. Everything else works fine though. I even deleted and re-downloaded the app the issue still persists. This is very inconvenient for me because it is how I mainly clock in and check my schedule. If not for this it would be an easy 5 star..Devs/publisher failedVersion: 4.0.2499

FreezingRecently started to lock up after a few taps, app is great when working - Experimented by deleting app and reinstalling, the first time it opens, app works properly, but has a notification at the top to Restart to install latest update – app works if you don’t click that button to update, but once you close the app and open it again, update automatically installs, and app will then freeze after a tap or two.AmznEmpVersion: 5.0.505

Too slowThe app works, but the loading time is extremely slow. Every time I open it, it takes too long to load and navigate between sections. This becomes very frustrating when trying to pick up extra shifts because by the time the app finally opens, someone else has already taken the shift. In jobs where timing matters, the speed of the app is very important. I hope the developers can improve the performance and reduce the loading time so associates have a fair chance to access shifts and information without delays..AmaliaVMVersion: 5.0.888

Great AppThe app is amazing and it’s very convenient!!! The only thing that bothers me is when you have access to more than 1 site and you try to get a shift for only 1 site and you select the site that you want and refresh the app for that particular site, it brings back the site that you were not interested in and you lose the shift for the site that chose!!! I hope the app get fixed to make it convenient in that category..Goldmine24Version: 4.0.52678

Time punch inaccurateThere is a major issue with the app. It has all of a sudden stopped, showing us our punch in and out. We punch into the time clock, and it shows we are excepted. However, on the app it shows that we have missed a punch for both punching in and punching out. It also shows that the punches need to be reviewed when you correct the punch in the app but when you call ERC, it shows that they have already been corrected. Also, people are receiving attendance points for this. They are at work and they clock in, but it shows that they are not clocked in so they get a point..Jax9876553Version: 4.0.11411

The new updateThe app takes awhile to open now. Sometimes it crashes too before I try to pick up a shift since I’m flex which I find very annoying because then all the shifts are gone. Please for the flex people add the time they start on the home page I have to keep going to a different tab then scroll down to see what time I start it’s annoying. I feel like when you get onto the app it should be right there..WastedpukeVersion: 4.0.74305

A to Z review.This platform needs an update. It is to slow. Specially when you are trying to get VET. The password and user name must be active for at least 30 days. Every time you try to get the VET you loose Two minutes filling up the user name and password. After filling the information the A to Z system takes minutes to open the VET page. The system keeps doing circles for few minutes. By the time the system opens the VET page it is too late. All positions have been taken already. I am very disappointed as I have not been able to take the VET that I need. My request is always the same: I need VET for Fridays, Saturdays and Sundays. From 1:20 am to 11:50am. My goal is to work at lest 57 hours a week. Your system is not working properly. Thanks, Edgard Hurtado..HuedgardVersion: 4.0.42613

Several issuesThe app lags when making the schedule- sometimes not adding in or adding additional time. It also gives out automatic points based on rules that can not be explained to a computer… for example- town hall meeting, everyone was dismissed a few mins early and told they would be clocked out on time- point. Lunch time asked to hang back and help? Point. Three minute mark over due to the long walk and crowded entry from parking lot- point. Now here’s where it gets real sticky- go to HR or call ERC- communication amongst people and system has been almost non existent..Pinkimi403Version: 4.0.26519

VET doesn’t show upI’ve tried updating, deleting and redos loading the app and it’s not showing me specific dates for VET even though other employees can see those days. It’s usually a day that I pick up each week, but for some reason, this week and next are not showing Thursday’s VET opportunities on my device. There’s no other way that I’m aware of that I can accept VET so this is a huge inconvenience to me and my family with not being able to see all of the VET opportunities available for upcoming weeks..Slm102211Version: 4.0.1321.0

GlitchFor us flex AA’s there’s glitches in the app that is causing us to get attendance points added at no fault of our own. When I pick up two shifts for the same day and drop the later one it will drop both and if the first one that I don’t wanna drop is within the 16 hour limit it will add two points to our attendance when that’s not the one I selected to drop. Also when dropping a shift it still shows up as scheduled even when the day is white on the calendar. Please fix the glitches people can lose their jobs over this..Cesar62096Version: 4.0.59998

Love it !! Can do pretty much anythingYou can clock out create a case for HR you don’t have to wait in line just to clock very useful !! Nothing bad to say about it it works like a charm ❤️ the only thing I would improve is the ability to change youre entire punch card like say if you can edit you’re time you clocked out you could do that without creating a case for HR because it is a hassle for HR but other than that 5 stars ⭐️.HehjeueheuehehejVersion: 4.0.5435

GLITCHESSometimes the app takes me to the website within the app, this happen a couple times when shift were about to drop; I was taken to the website when I refreshed at 6:15pm, then it made me login back in to go back to the app. It was an strange experience this has happen on more then one occasion. There are also issues with the app getting stuck on refresh, when the shifts drop..KJ-456Version: 4.0.20962

Not working at allIt was working just fine a few days ago but now every time I open the app it crashes and says it’s unable to open up the app and to check my internet connection. I’ve checked my internet connection and it’s been just fine, none of my other apps have this problem so my guess is this app is just not working. Please fix this. I need this app for work..Anon 430Version: 4.0.13757

This need reviewedI think that this place needs to be reviewed and unserved and watched and fixed all the not half way and I think the rating is wrong be my System has messed up since I’ve been here and has not been writing anything that I do and they have kicked me out of my position I’m going to give me a ticket to a different area in this position I didn’t even get trying to do anything else.Kind to one antherVersion: 4.0.19067

ExcellentAmazing app.Kriti@1610Version: 3.0.300

A to zSo convenient for me.MariteboVersion: 4.0.13757

Very nice app. This app has everything in it. Lots of improvements.This.GowducpVersion: 4.0.56895

Worst app icon ever.Please change it back to previous version..SansamanVersion: 4.0.79616

Very good😁😁😁😁.Burhan anVersion: 6.0.374

从来没有宕机就是目录分类太多，应该搞一个目录A ~Z 便于查找。.ZhouxiaochuanVersion: 5.0.888

AtoZAwesome 👍.Mighty_MykeVersion: 5.0.888

Best appThis app is very convinient.HanjhgurVersion: 5.0.888

Update needs updating.I like the app just fine but this most recent update needs a redo. Clicking on any one of the tabs within the schedule (timecard, find shifts, shift swaps, etc…), causes the app to freeze. I’ve uninstalled and reinstalled it twice and the same thing happens after a few uses. Please fix :).JenbuffVersion: 5.0.505

CrashedMy pay page is not updating need more pay please.Priyam_singh_chadhaVersion: 5.0.505

App not workingNeed a quick fix When we switch from my schedule to any other tab, whole app stuck.PrivithaVersion: 5.0.505

Time cardTime card option not working. When I try to open that my phone hanged.Yo 22gVersion: 5.0.505

Amazon Dayforce page problemsIn the amazon dayforce we are not able to print anything, pay slips and T4.VPAMAZONVersion: 5.0.505

Awesome👌👌👌👌👌.MrwhitegoraVersion: 5.0.406

SubmitSubmit.TrucktwVersion: 4.0.79616

Excellence of the appWriting being an employee of the company and have been using this join-in. App delivers everything that a employee needs within an employment. Never faced disappointment of any kind. Keep it up 🙏.UnknownAadmiVersion: 4.0.79616

HelpfulVery useful.JayadukeVersion: 4.0.79616

AmazonBest app and best company ever.DharprarVersion: 4.0.74305

The best app!! Keep it up AZ team!!!This app is an example of understanding the needs of the associates. It is very friendly and easy to operate. Thank you AZ team..JalisbdVersion: 4.0.62280

Amazon Quebec WorkersThis app is so amazing when I join amazon in 2021 but now 2025 this app become pain in the a**.. Its not working anymore because all amazon workers in Quebec will be fired very soon. :( Amazonians terminated🙁<---new amazon logo in Quebec.2nn2nnVersion: 4.0.61155

RE: A - ZConsistently reliable to me and most employees!.DefaustiniVersion: 4.0.56895

ExperienceAmazon is my second family..DhayanshVersion: 4.0.53536

Nice nice niceI really appreciate using the app so easy and functional.NnadjetVersion: 4.0.48757

PromotionI need the blue badge 💯***.Psy jbVersion: 4.0.51408

I'm very happy to work at Amazon.And I wish everyone success and progress to the highest positions..MohakemrVersion: 4.0.38774

Amazing Zone 🤝🤝.Azy🤝oneVersion: 4.0.38774

Convenient and helpfulThis app is easy to understand and is very useful in monitoring things like schedule ,time offs and writing reports or comments..Sukhdeep InderVersion: 4.0.38774

Women are safe here 👏🏻👏🏻👏🏻👍.Jay makali 🙏Version: 4.0.38774

Exceptionally HappyI love using AToZ, it’s so user friendly..Uber YEGVersion: 4.0.38774

ExcellentVery useful app.ParminderSranVersion: 4.0.37009

Not work properlyAlways shows wrong punches.Navi7008Version: 4.0.28923

Provincial Leave function is a messThe provincial leave application funciton is very confusing, lots of associates applied from wrong entry, and got no response and missed the timeline. No clear instructions where to apply, and once you applied, there is no response about the status, it’s always reflecting as “submitted”..AmyMoffattVersion: 4.0.37009

Alumni? Not so useful!This app was great when I was employed at YVR3 during the pandemic. Recently got an invite to set it up for Alumni. Email messages refer to the “Home Page” for new opportunities. Which is blank….Jkdyer1968Version: 4.0.33903

App crashes too muchA to Z does not work probably. It’s doesn’t update and has too many errors.Amazon associteVersion: 4.0.33903

Delays when on site, when wifi is wonkyThere seems to be delays in cipommunication when important information is requested or sent I find that it’s misunderstood many time or not read properly . A phone call without caller I.D is not beneficial as well. I for one do Not answer unknown numbers and do not memorize them . This makes it difficult to get things resolved in a timely manner..Creative FiberVersion: 4.0.26519

The best appEasy to use.Al-Dulaimi2023Version: 4.0.26519

Can not accept VETTried claiming VET but didn’t go through. App keep showing available but never able to claim..DOI9 VETVersion: 4.0.19984

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.0.494

Amazon A to Z Negative Reviews

Time Clock IssuesI was never trained on how to use the time clock issues or how to contact anyone if I needed to call in for a sick day or an emergency and was later advised by a co-worker (not a manager) that if I didn’t manually put down for unpaid that it would show up as a ‘no show’ … when there is virtually no number to call in to say my boyfriend is dying the hospital and I had to say my goodbyes - which is a true story … so then I had to back track to that date and I haven’t a clue if I will get a legit non no-show for correcting it after the date. Plus if I have 8 mins less than 8 hours which my manager said to go ahead and leave … shows up in red and makes my attendance record look very bad … I haven’t a clue how to fix or correct that error which reflects bad on me WHEN I WAS AUTHORIZED?? The time clock issues and not being able to contact anyone via phone in an urgent matter or to miss a day for absolutely legit reasons is frustrating beyond belief! Fix your system please and please don’t red flag my days when I’ve taken legit PTO time which later says I have in RED UNPAID TIME OFF and subject to no shows and disciplinary action. Thank you!.Fly On The WindscreenVersion: 4.0.5156

About this appThere needs to be more features more options as an employee I’ve been struggling out here trying keep myself from being homeless, as a student I can’t focus on school the way I need to because I’m working a job that refuse to pay me the correct amount of money as an experienced warehouse worker I have more experience then my managers it’s highly disrespectful to put me in a setting making the same amount of money or less then individuals I younger then me also people I worked in a warehouse longer then. I been out with the flu, also have automobile issues and don’t have a way to commute to work everyday I need help from you all and better treatment then I have been receiving. I’m not making a million excuses I do my job to the best of my abilities each day I work, cost of living has increased and the pay I am receiving isn’t nearly what I should be paid doing 10 hours of labor a day with a bunch of lifting and knowledge. This app has to have more options then provided..A to Z and employee life.Version: 4.0.25499

App issuesThe app has serious problems and I’m not sure if it’s a site thing or what. Either way it has been brought to the attention of the site without a resolution. For context I am a flex associate and when shifts are released the app crashes bad with several different types of error messages. You have to continually refresh the page and continually click on shifts until it successfully goes through and by that time most of the shifts have been taken no matter what device or what WiFi I’m on. Also it will block off shifts stating that you’ve reached the 24 hr limit when indeed you have not (for ex the limit is 12 hrs a day and you’ve only picked up six hours and it wont allow you to pick up another 3 hr shift). Also for whatever reason career choice will not pull up when you click on it. Very frustrating for someone who is required to uphold certain requirements and are met with so many roadblocks..EyceasVersion: 4.0.56895

The new update.The reason I gave two stars is because the old version was so easy to understand. But in the new version when I try to view my attendance, it is off by a day. So to explain, I work nights, and the old way the work day was considered the day the shift started (to my knowledge this is still the case) but now it is showing up in a to z as the next day. So if I were to clock in late on the Sunday 14th of the month, to review the exact time so I can utilize pto the time in would be on Monday the 15th. However, the 14th would be flagged— even though the only mistake in time clocked were on the 14th. Also, the upt would be shown drawn from the 14th. May we please have it back to where everything coronates with the date it happened on, please. It is very confusing to have to go back and forth between two different days and HOPE I put in the right time and date to fix the issue..Musical userVersion: 4.0.17289

Have to find a different jobThe app has had errors multiple times that I’ve tried getting shifts and I don’t get to work a single day this next week because of it. Yes, it’s nice getting to pick your own schedule but when you have bills and now can’t afford them because the app had an error and everyone picked up a shift that they’re probably not going to show up to anyways, it really makes you realize why there’s a high turnover rate, on top of the fact that a good chunk of the people (at least at my factory) don’t do their job properly because they claim they don’t get paid for “all that” (literally our jobs), acting like they don’t have to do anything that they’re told by supervisors. So why let people who don’t want to work take hours from people who actually want to work but now have to look for a different job because of the scheduling?.Cassiewilde2Version: 4.0.69135

HRFor the years that I have been part of AMZN have noticed some HR departments not been as supportive, sadly they have become a barrier for some associates and their necessities. When got transferred to a different department with PTO already approved was not paid; had to use more hours to pay my self for the week off, 40 hrs were lost. During the vaccination pay out right after pandemic, I was not pay for booster, that case is still pending as you could see on AtoZ. Two of my more recent cases were declined do to insufficient proof “they said “ thanks to and HR ops Mgr I got approved with the same information summited the first time. It is frustrating asking for support lately and it almost feels like people are not willing to problem solve the issue ; they seem to be in a rush to close cases, do to matrix. Hopefully is just me that feels disappointed either way the HR department recently. Thanks.PeteMex4Version: 4.0.61155

Picking shift locationsI loved this app until you just updated it where I have to keep changing the location on the filter because your putting all the stores and every time you exit out of it it puts all the stores again. Not the location I want. Fix it so I can give y’all a better score. It’s very frustrating because you end up missing the location or picking the wrong location because you guys decide to change it to all n now I have to keep putting what location I need to see. Even when you refresh it it’s giving you all the locations. So now you gotta do the filter 50 million times and I had it set for just one location and it stayed like that. Fix it I don’t want to see all locations especially when I already have my filter set..Cruzangurl88Version: 4.0.4819

Worst version of A to Z yetI don’t like anything about this new look. Why would you take things (like pay, time, transfer opportunities, etc) from one page load, to two? We had a drop down menu before to go straight to that page. Now we have to go from the home screen, to the schedule page, and then to the next page. Why would would anyone make navigation WORSE? And NO ONE likes these video ads! This is an employee app. We use it to clock in and out for work, amongst other things. Why are we being advertised to like we are on social media or a shopping app? I’m already fully vaccinated, I don’t need to be hounded to death about it, thanks. I gave it some time before I decided to write a review, hoping it would grow on me. Nope. It has only frustrated me more. I’d give it zero stars if I could..Most recent nightmareVersion: 4.0.4819

OutragedHow the heck am I supposed to clock into work or take the VTO offered (which btw! Love getting offered VTO when it’s not even available when I click on the notification in literal seconds) if I have to wait for an unskippable ad before I can access anything? The ads don’t even have anything to do with employees half the time! This company is ran by one of the richest people on this planet, tap into some of that money instead of exploiting your employees. The fact that this app regresses in quality with every update is sad at this point. Cant wait for the eventual “pay to use this app using the paycheck we give you” feature! Since you’re making extra money off ads I’m forced to look at I’d LOVE to get a raise! <3 Kindly remove the last update no one asked for this lousy change and the layout is trash..A person. Yay.Version: 4.0.4985

Horrible updateThe app was perfectly fine before this new update. It was much easier to pick up shifts and clock in on your phone. Now with this new update / change to the app. I cannot pick up any shifts when I click on schedule it takes me to transfer opportunity option and I don’t want that. Claim VTO/VET tab doesn’t work at all it always say “sorry there aren’t any available right now”. I get email and text when new shifts are posted daily but on the app I see nothing. I tried deleting and reinstalling the app and still no change whats so ever. I prefer the app before this new change. Now it’s horrible and messing with my money. I don’t like it all..Eric MikaelsonVersion: 4.0.5156

App Constantly Making My Life HarderAwful Application. Time punches automatically generated or rejected punch edits. PXT function is officially terrible and all around how ERC and PXT on site and when you call see something different than what we see even as higher level 4 hourly employees. Constantly glitching and having to call and request corrections and currently have an LOA still open weeks later that I provided multiple documents with exactly what representative said I needed over the phone and still hasn’t been approved. Trash the entire application I’m sorry I could keep going. I’m calling the ERC to get items corrected every single night after my shift is done and on my way home. It has been completely unfair..Samuel Joseph SweeneyVersion: 4.0.55676

Alumni Login problemThe app works great for the most part but logging in as alumni has an ongoing issue. Once you enter your login credentials, you are stuck in a loading screen infinitely. As a work around, you have to force close the app and reopen it. (Update) Finding new jobs is easy, but the app doesn’t let you apply. It just sends you to another website (still in the app so it doesn’t save any info if you close it). The website ends up bringing you right back to the app once you’ve typed in some non essential credentials In summary- it’s easy to use as an employee,l. As alumni, you have to force close the app in a loading screen to even open it. Once you have it open, you can barely use it..StaticHispanicVersion: 4.0.52678

Needs some CAREThe app needs an extreme look over when it comes to the utilizing it as an Amazonian. No where did I find a place I can write a suggestion about bug fixes! Let me help: Home page > Schedule > Attendance > Select UPT date —-> get stuck because there is no back button….. SUGGESTION: the “More” tab should have the connection to a form where I could be typing all of this. Hopefully you guys also realize I DO NOT HAVE PERFECT ATTENDANCE EVERY WEEK; so I do not understand why the app keeps giving me badges even when my attendance was NOT perfect…… ANOTHER; the FAQs should have a quick-search bar, it was a mess trying to scroll. When I see changes I will gladly delete this.GurtrudeSm1thVersion: 4.0.32506

Forced to watch corporate propaganda when trying to view pay informationNot at all loving how when I’m trying to access my pay information or punch in, the app randomly displays an internal advertisement that can’t be skipped or closed in any way for a solid fifteen seconds, and then has the temerity to ask me if it was relevant to me before ever so graciously permitting me to access the functionality I needed to use. No, it absolutely wasn’t relevant, and it never will be! Just another example of how much disrespect this soulless corporation has for the irreplaceable time of the people who work for it and provide the actual value that fuels the C-suite’s outrageous wealth. Remove this “feature” and maybe I’ll edit this review..伍约旦Version: 4.0.5156

IT ISSUES WITH ADDING TIME ON HR CASESI have contacted IT and talked to disability leave services every time you go to click add time on a case. It normally has a dropbox and shows all the previous requested and it’s been approved or is pending so that you have a reference to look at lately when you go to click add time all of these dates are jumbled and sometimes there are dates missing well. The last two days I’d like to go add time in the dropbox is completely gone. You cannot see the time that you have submitted previously or what has been approved. It only has the capability of adding time for that day, but you can’t even see if it’s been submitted afterwards because the drop box is gone.NatttyyybVersion: 4.0.74305

Flex associate VTO issueI am a flex associate and get VTO offers through the app but every time I claim VTO it only covers the first shift so I have to either create a case or go to Hr and sometimes I have to do both because they will remove the points I got or sometimes they would add the VTO to the other shifts but if they just removed the point, after a day or two it would come right back. It such a headache having to create cases for every time I accept VTO. In this year they updated the Flex policy to include VTO as approved time off. So by the app not covering all of my shifts with the VTO, I wouldn’t meet my weekly requirements and would get a point..Rhughes216Version: 4.0.6300

No VTO notificationsThis app used to work just fine for me, but I don’t know if it was after the update or something, but about a month ago, I have not been getting any VTO/VET notifications at all. I asked some people around, and I know a few that has the same problems as well. They don’t receive the notifications but when they log in to the app, they see that there are offers that have been offered which were already full. Now it has gotten even worse for me, and I don’t receive VTO offers anymore, I asked people with the same shift as me, and they apparently were offered VTO for the same shift..KdkiimVersion: 4.0.838

New UI could be much betterNew UI is atrocious. Seems as there was effort to cut down on tabs one had to go through but instead of that happening it now opens a pop up - which usually has the same content and layout that was previously displayed on a readily accessible tab before the update. Font and tab sizes are almost halved in the Pay section making it incredibly difficult to read and is taken up by a useless graphic upon opening. Finally, UI isn’t optimized for all screen resolutions - especially in the now flushed out timecard tab..FreeMasonJasonVersion: 4.0.16665

New hireTerrible support in work areas; of the four different areas transferred to work-in on first day, ALL AREAS not stocked with required supplies to do the job. IE: Insufficient Boxes 3 of 4 locations, Packing Tape machines empty 3 of 4 locations , Water for Packing Tape 1 of 4 locations, Batteries for two scanning guns 2 of 4 locations, Charging stations on wall for back up batteries empty, Boxes Size Labels Missing at 4 of the locations. Total lack of support for the New Employees as far as working in an environment that fosters, positive achievement, learning new areas or skills. Nobody can actually achieve your quota goals given a poorly stocked work environment and also missing trainers due to off doing other jobs..Well pricingVersion: 4.0.6300

AtozWe need to refresh it every time, which makes it difficult to use..Probro505Version: 4.0.5156

Not workingApp is not working in my phone.NavnsomlVersion: 5.0.1190

LaggingMetrics are inconsistent and incorrect at times. Plus it often lags..KrishRdVersion: 5.0.888

I cant login after recent updateRecent update very bad.Thanos1897Version: 5.0.888

Application issuesThe new version pf app have bug issues. In the app, user is not able to open the other options it’s seems like it’s hanging. Pls update and fixes issues as soon as possible..Tarandeep aujlaVersion: 5.0.505

HangIts getting hang again and again When i m clicking on other things.KhushjkaVersion: 5.0.505

No warehouse associate jobsEverybody told me if you want a job in amazon then you have to pay $1500 to 2000 to an insider who have good relations with HR!.D BediVersion: 5.0.406

Fake appThis app is fake I didn't find any kind of job from here don't waste your time on it thanks.Bobbyi007Version: 4.0.74305

New UpdateThe loading screen is taking way to long. I’ve been trying to get into the app for 5 min. I tried to open and close the app, and even change to my data but it still hasn’t loaded. This bug needs to be fixed ASAP. VTO spots go quick.Caleb998Version: 4.0.74305

Delayed in openingThe app has frequent update updates but nothing is improved in older glitch and delay of functioning and opening … they must pay attention in opening of app .. it takes so long.SoprhkkVersion: 4.0.73286

Getting wroseIts getting wrose after update.FijvdyVersion: 4.0.53536

Latest version completely broken on iOS 17Crash on load - does not even reach splash screen iPhone XS ios17 10/10 reproducibility.SixFearsSevenVersion: 4.0.38774

About notificationSometime, I dont receive notifications related to VET..Singh.Version: 4.0.38774

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