AWS Events Customer Service

AWS Events Positive Reviews

Great tool and must have app!I used this app last two years and I must acknowledge lot of great been features and enhancements made which helped me to manage my time and plan effectively..NAGA CaVersion: 6.3.0

AWS EventsApp was easy to download and use, highlighted some important events for me, and had the maps I was looking for. Much easier than some other apps I have used before..GabrielllynnVersion: 2.0.0

The app is not showing the upcoming eventThe app shows only past events, it’s not showing the upcoming event on the 29th..Sandeep AdiVersion: 2.1.1

Eat your own medicine AWS!Give an option to submit feedback on the app. The navigation is broken and venue/buildings are mislabeled. Not a big deal for those who figure it out but can throw a first time attendee off into running in circles. Nice app otherwise..IntuitiveHuman775Version: 2.2.4

Simple enough. Needs catalog search in addition to filters.Not overly complicated. See the catalog events and add them to your calendar. That and maps were all I needed..Gr1nd3r69Version: 2.0.1

Practice what we preach?I’d love for this app to take data from a profile or from surveys to develop session recommendations… Too bad we can’t find any great cloud technology people to build something like that, right?.Y-iguyVersion: 6.3.0

Calendar Sync IssueThe Calendar sync to Apple Calendars doesn’t give the open to create its own calendar so it syncs to whatever the default is which is not always the best option..Elroy427Version: 6.3.0

Awesome event in DC!I am at the AWS Summit in DC and it is awesome in many ways. There is something for everybody. Thank you, AWS..Tom NicocelliVersion: 2.2.13

Reserving sessionsI'm unable to reserve for sessions. I keep getting error. This will be frustrating if there are no seats available by the time it gets fixed..BablaVersion: 6.1.0

Calendar looks clumsy on the mobile screenCalendar can have multiple views ..Rjpc1Version: 5.3.0

Good concept, poor implementationMissing a refresh button on the calendar. App is buggy and unpolished..CoryxrxVersion: 2.2.4

Loses calendarI came in the morning and it wiped all of my saved calendar items..NigelHorneVersion: 2.2.13

Love itSo helpful!.Amazing AmandaVersion: 2.0.1

No Demo TheaterEventually discovered it is the Apollo theater..Gregt590Version: 2.2.9

UX considerations should improve in the next releaseWhat is the point of forcing the user to re-authenticate every day. If you really want to improve security and improve UX add an MFA feature. Forcing daily authentication adds a lot of friction to a user while they are in the process of running to a session and need some vital info to locate the place..FalxoxVersion: 6.3.0

Some bugs…Like not showing maps or events already full showing as available.Martin@82Version: 6.3.0

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AWS Events Negative Reviews

Too much garbage, not enough usefulLay off on the marketing and networking a bit until you can get the basics right. its takes forever to start up and half the days it would complain that i needed to update afterward. it constantly logged me out so it often took even longer. simple gps tie-ins would help getting to the talks as vegas casinos are ratmaze nightmares already and some simple streaming support in the app is both mandatory and MISSING. (even if it’s just a url for your browser) basics first guys!.Eshicks4Version: 7.2.6

Buggy, Bad Landing Screen, Obfuscated navigation for re:InventApp v2.1.1, iOS 14.8.1. No login button or option on main landing screen for app. Just a banner for re:Invent that does nothing when I tap it. To get to re:Invent login, I had to navigate through “Find An Event” -> “Show Past Events” and *then* pick re:Invent 2021. After I login, the calendar is not populated with my schedule and the days are misaligned (i.e. starts on “Tuesday the 28th” and ends on “Friday the 1st”). For just a week out from the event, this app does not build confidence..SecurePhilosopherVersion: 2.1.1

Map/Navigation function is not goodTrying to find things on the map isn’t a great l feature at all. The map always opens with South upwards (why?) plus landmarks/overlays disappear way too soon, or appear too late when zooming. Finally for directions, there doesn’t seem to be a way to say “Navigate from my current location”. I have to set a starting point, which means I have to know where I am..BritGuyInOCVersion: 6.3.0

Horrible AppThe purpose of this app is too be able to plan your sessions for an AWS conference and it cannot even handle that. It puts ALL the existing sessions in your calendar, not only the ones you selected as favorites. Also, there is no way of filtering by your favorites either, nor to filter by time of the day. How are you supposed to plan your sessions then and know where/when to go?.DannysporeaVersion: 6.6.0

Disappointing and rough-shodNearly every aspect of this app lacks polish and performs poorly, from confirmation and option screens which repeatedly appear and must be clicked through to laggy performance which drives unintentional clicks. At times the app crashes or “freaks out” with screen jitter. I really expect more from AWS..SatelliteOfLove81Version: 2.2.4

Terribly buggy appMisnomered navigation items that mostly serve up web content that is duplicative of the in-app content and require additional authentication Horrible schedule navigation with useless filtering criteria. Immediately upon checking in on-site, the app deleted all of my saved sessions.Maf5tVersion: 2.2.13

Calendar unreliable on mobileThe calendar shows a blank screen 8/10 time i’ve tried to access on mobile. That’s the most important feature while attending a re:Invent..Rae004Version: 6.3.0

Doesn’t loadSomething went wrong. That’s the only thing this app shows you. I’ve tried deleting the app and reinstalling, reboot the phone. It’s bad when one of the largest tech conferences can’t create a functional iOS app..DontFretBrettVersion: 7.4.7

No Log In?I’m having the same problem as another user. Only a local event is showing up. No way to log in. I can’t see my re:Invent sessions I’ve registered for because it’s not local to me. Would like to be able to log in!.RedeemingtimeVersion: 2.0.1

Catalog doesn’t workTried everything I could such as logging out and in, adding an event to the calendar, deleting and reinstalling the app but the catalog doesn’t display. it gives something went wrong error!.Lionel PJVersion: 2.2.4

Doesn’t workSomething went wrong “Unauthorized”} This is the only thing the App does, display this message, no reset, no login, nothing, just a plain dumb error message with no information..Ax ZeronineVersion: 7.4.7

Data problemsAll kinds of problems and especially giving us the wrong data about events. Very Irresponsible of AWS and wasting our time walking from events to events..Attendee222Version: 6.3.0

App stopped workingFor some reason the app no longer works. I open the app and it closes automatically without me having done anything. I sought help at the aws event and they were unable to help..Devoncarter2003Version: 6.3.0

AWS won’t publish a schedule, so …The only way to see a schedule arranged by time is to use this app on a phone. (At least that the case for the DC June 2024 Summit) There’s no web version There’s no tablet version So browsing the schedule by time for interesting sessions has to done on a tiny screen This is stupid and possibly a violation of the ADA As fast as the app doing what it should, it’s fine, but it shouldn’t be obligatory to have use the app.Peter BurkhokderVersion: 7.4.1

Loss my calendar after second loginAfter a long session, I was logged out. The app ask me to login again, which I did, and I loss my calendar favorite and register session..Windrider617Version: 6.3.0

Unable to add events to calendarThe main reason i use this app is to manage my calendar of events. The mobile app is unable to do this, resulting in an error indicating Try Again..Frustrated AmazonianVersion: 2.2.3

Can’t see calendarThe calendar view is broken. Just has a pop up that can’t be exited. Entire app is frozen at that point. Can’t navigate out of it.BillyD4Version: 7.5.1

Crash after openCrashing immediately after the app is opened. The issue seems to be related to calendar synch..Revewer2020Version: 6.3.0

Crashes frequentlyThe app crashes frequently on my iPad and the only solution is to reinstall the app each time..JohnHalesVersion: 6.3.0

It’s keep signing us out for no reason and we have to sign in backThe issue I have is happening for every one need to fix it or offer Face ID or Touch ID.Venkat ImmaneniVersion: 2.2.3

Frozen in the pastLess than three weeks to ReInvent and its only showing past events..RrfghgfeaqfhcddehyrVersion: 7.2.0

CrashesThis app hasn’t worked for me all week and has been crashing consistently.DominogoldVersion: 6.3.0

Build my schedule?If there’s a way to mark sessions I’m interested in, I’m not seeing it or it’s not working.MyNameIsNotMudAndHelloWorldVersion: 6.7.0

Could be better…Doesn’t show my personal time Doesn’t scale to show more on an iPad Doesn’t allow you to export to Apple Calendar.TheBazzerVersion: 2.2.0

Not an event appThe way app displays event information is through a bunch of in-app browsers. Which is a really bad user experience. Even reg didn’t seem to be on a proper reg tool.SinghBeardVersion: 7.2.5

Virtual pass vs Keynotes and Expo BadgeI was told as a Virtual Pass registration, I will get a badge for keynotes and expo. But the registration desk simply does not entertain virtual registrations. Most events allow FREE attendance to keynotes and expos …. But not at AWS RE:Invent!! I spent a frustrating hour plus in this and returned.HarshVerma2000Version: 2.2.3

Non-functionalWith one week to go until 2021 reInvent, clicking the reInvent banner does nothing and show events filter shows no upcoming events?.JBG_ipadVersion: 2.1.1

Can’t see anythingI don’t see a way to do anything in this app. No events are listed and there is no way to log in to see sessions for re:Invent..TriplebzVersion: 2.1.1

Usage Tracking Is Not OptionalThere is a toggle in settings for “usage tracking” but it is reenabled every time the app is open..XxandrewxXVersion: 7.4.7

Not workingCan’t click into re:Invent event. Just see the picture and no next step to sign in..Happy toga guyVersion: 2.1.0

Something went wrongCannot use this app. Just presents a non-useful error message..CR477360983Version: 6.8.0

No events on hereI’m not seeing the event for AWS re:invent for this year 2021. There’s no option to log in or anything. No idea what I’m supposed to do..Jetster16Version: 2.0.1

UnusableAWS should be embarrassed by this. It hasn’t worked since I arrived in Vegas. None of my sessions/reservations even show up..WestSeattleNerdVersion: 7.2.3

Mobile app crashes all the timeCalendar on iOS is a mess.TexHoKpaTVersion: 6.3.0

Glitchy and unstableUnstable app, difficulty displaying content.CB 'sVersion: 6.3.0

Text cutoffCan’t find my event because I can’t read dates. They get cut off..TheToeJoeVersion: 6.9.0

AwfulThis app barely functions and is a poor reflection on AWS at a conference to showcase how to deploy and manage apps in the cloud..Rr2134Version: 7.2.5

Chat is pretty basic, no historic data storedChat is pretty basic, no historic data stored.Kishore RaviVersion: 2.2.3

Signs out each day, calendar time line doesn’t updateIt signs you out every day and if you are in the middle of an event creates friction to get the information you need. The calendar current time line doesn’t update in real time so if you have to leave and come back to the calendar to get the current time line to update..Ryanm24Version: 7.2.6

No space in sessionsIt is disappointing that most of the sessions are full, long before the scheduled start. Perhaps arrange larger venues for the sessions..AKV777Version: 6.9.0

Why no Landscape?This app is designed for portrait-mode phone only and iPhone/iPad users that take advantage of landscape mode for screen real-estate are not able to use this app because it only supports Portrait mode. This app should adapt to the screen orientation, including Landscape, and take advantage of the available screen real-estate for the best user experience..Mk-toronto-canadaVersion: 1.3.1

Constantly crashing and slowThe app is incredibly buggy. Mine is currently stuck in a reset loop and I can’t access anything. When it isn’t crashing it’s incredibly slow and hard to navigate. If this is an amplify app, it’s not a great look.Mike NoseworthyVersion: 1.3.1

Super buggy. Find a backup plan for your schedule.Often doesn’t load schedule at all. Event maps don’t exist. Terrible app experience..HadmackerVersion: 1.3.1

Absolutely awful!I hope it wasn’t developed with AWS services! It doesn’t work more often than it does work. It is very slow — so much for scalability. It doesn’t seem to matter where, cellular or various wifi networks, it is always terrible. Crashes or slow or failing to display data is a constant theme. I expected a bit of a premium experience from AWS for an app for there conferences and events and it is not good. Maybe next version will be better. Definitely not consistent with delivering incredible customer experiences — if you see Jeff Bezos opening the app, slyly knock the phone out of his hand. He would be appalled..FirpoDogVersion: 1.3.1

Not for iPhone 6Open the app - wait for it to crash (white screen) and retry - it might load the second time. Click “Catalog” - wait 10 seconds for the app to respond - wait for it to crash and retry - you’re now on the homepage, not the catalog. It might work the second time. Click “Planner” - do the same waiting game. Check your battery - can’t because your phone is dead..TjsorhgbeiwitVersion: 1.3.1

Very limitedSchedule view very limited, especially on a phone (requires lots of scrolling, texts disappears from display). No option to share your interests/schedule. No option to export/print schedule. No sync of schedule between devices..Madcat 98765Version: 1.2.4

Bad UXDuring an event, I want to see where my next session is and what time I have to be there. The app doesn’t make that easy.MusikPoliceVersion: 1.2.4

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