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FDB Image App Customer Service

About FDB Image App (Hearst Communications, Inc.)

About this app

The FDB Image App enables FDB (First Databank) customers to capture drug images and barcodes, for inclusion in the FDB MedKnowledge® drug database.

This app enables the capture of images of drug product labels, contents (capsules, tablets, vials) and barcodes on different packaging levels. The process starts with a scan of the product barcode or by entering the product name. The app guides the user to take a series of photos that will be automatically submitted to FDB for verification and review for inclusion.

Note: This app can only be used by FDB customers via invitation.
CategoryMedical
Release DateJune 4, 2021
Latest Version1.0.17
PriceFree
Age Rating17+
CompatibilityRequires iOS 13.4
Last UpdatedMay 31, 2024
Size25 MB
Supported Languages (1)
English

What's New in FDB Image App (v1.0.17)

General bugfixing.

FDB Image App Contact Information

To reach FDB Image App customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameHearst Communications, Inc.
Company WebsiteFDB Image App Support
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

FDB Image App Subscription, App Deletion & iOS Support

How do I cancel the FDB Image App subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select FDB Image App from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the FDB Image App app?

Touch and hold the FDB Image App icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

FDB Image App purchases, refunds and billing issues

Report billing or refund requests for FDB Image App through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the FDB Image App App Store page.

FDB Image App Positive Reviews and Ratings

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FDB Image App Negative Reviews and Ratings

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FDB Image App Screenshots

FDB Image App iPhone Screenshot 1
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