AWS Console Customer Service

I primarily use this to monitor billing, and the ability to set Notification threshold is a great reassurance that I’m not going to get a giant bill someday. It’s also helpful when there are outages, like they happen to be right while I’m writing this review, because it brings all the event report Into one place.

It has potential. I really like the CloudShell. But I wish it wouldn’t automatically disconnect as I move from one app to another. I had to copy tokens from my files when cloning a git repository and it always ends up losing the connection when I switch to the github app on my iPad. Please add more of the other services in aws. I am also surprised it is able to handle IAM federated authentications.

I have being using cloud computing and workspace since several years ago for small business. Service is fast, reliable and stable. An restore and backup of system assistance leveled program can be helpfull. Also a training program for small business users is necessary

Improved interface is making it more convenient to use as I sit up in bed rather than at my office desk. One thing though, would it be possible to have and actions button on the volumes display page?

This app gets the job done and the layout is fantastic. So easy to navigate on my phone. Props to all those involved in the creation of this amazing app. I use it even when I don’t have to just so I can admire the well thought out design of this app.

What I don’t understand is, even if you have the FaceID implemented, every 4 hours or so you have to login again. Makes it really difficult to use the app since I have to login and then 2FA and all a couple of times in a day.

This is pretty convenient to check billing information and other services!

My previous complaint about the app being useless is no longer relevant! It works well, I can get at a glance views of my billing and most of my services, no complaints. It doesn't work with all the services I use yet so only giving 4 stars, but for what it does support it works well.

Comes in handy on iOS. Most if not all of the functionality I would need from the desktop site. Hopefully they’ll continue to improve it as more of us try to switch to lighter dev/eng hardware.

I like using the AWS Management Console because it makes it easy to check my bill, stay on top of notifications, and quickly see if there are any system-wide outages.

Literally configure everything from mobile. Turn on and off services.

The application is simple and easy to use but lacks something I would find incredibly useful which of course is notifications when alerts are tripped for instance.

This new release has many improvements and is UIX is intuitive and effective in allowing us to quickly perform actions we need to environments managed. Well done AWS Team!

For Developers!!!! Greate application, but I want to use this application instead of web verion for AWS Cloud9, I think that it will be huge step for people who use AWS Cloud9 via browser. Have an opotunity to use native application for development it can be good expitiance.

I had been using the app previously and loved it and with all the updates it has only gotten better!

The use case for these services are ENDLESS!! From Lambda, API Gateway, Lightsail, EC2, all the business applications such as Alexa, WorkDocs, Chime, and a WHOLE lot more!! Don’t take my word for it just get immersed in one thing and you’ll see for yourself!! I totally love it!!

I think AWS as well as Google Cloud service are the best experience I’ve ever experienced. Hope these two guys can become better and better.

This is obviously no replacement for being at my machine with my ultra wide monitors for developing on AWS, but having a mobile app for monitoring and billing on my AWS accounts while I’m on the go is more than I could ask for.

Biometric authentication is awesome. I constantly forgot my AWS password, and it was very difficult for me to type special characters in my password on my tiny phone screen. Now I can fully enjoy the app and forget about the headache. Thanks!

I have an EC2 instance running that occasionally requires attention when I’m away from the office and this app does the trick beautifully.

Would have given 4 or 5 stars, but ALB and RDS Metrics are missing. Overall though, I think it’s has the functionality I would want/expect from a mobile version.

It’s a very useful and handy tool for managing AWS tools. I like the ability to easily switch on /off my AWS resources (db, EC2 etc). Also view my bills and spending trends.

I’m using AWS personally for a hobby. I like to glance from time to time to make sure my spending is what I expect. This app makes that easy.

Love using this app to check our alarms and some aws resources! Would love to see a monthly trend graph in cost management and maybe alarm notifications too.

Would love it more once I figure out how to work it better. When my friend showed it to me though it looked amazing!! .. lol

I primarily use the app for starting and stopping my EC2 instance. It works great. No problems whatsoever. Would definitely recommend to use.

Quick access to the essentials. Very responsive and well designed UI

THANK YOU! We’ve been hoping for Federated Login for some time. Thanks for the greatly improved UX and the continuous improvements. It’s nice to know AWS is improving this app!!! Thanks!!!

The AWS Console app is really useful to get some essential things done on a few of the popular services. Thank you, AWS!

I would like some more features for the app so I can see more informations about my ECS services and things like that. Maybe the cost explorer would be nice too.

Cloudwatch dashboard should be a core feature for this application.

Very useful, thank you for making this AWS! There is a lot of potential with this app. More detailed data and more real time info would be cool.

While not there yet, three AWS Consoles fort iPad ISA good start. Quick, secure, and constrained access to services is an excellent w way to keep your eye on the balls...

Wish I could import my PEM files and get my EC2 passwords.

Just what I need. The ability to start and stop instances using my iPhone! Perfect.

Really handy to be able to check up and monitor my EC2 instances and other AWS services. AWS is mind-blowing.

Using AWS every day. Thank you for adding 1Password integration.

Does exactly what you'd want: able to control AWS items from iPad - handy for vacation when you otherwise don't want a laptop, but need to have access to critical AWS items, just in case.

Was this release specific to bffs? I will have to go xmas shopping

Good update but the name of the app on my home screen is now BFF.Release

Organization and optimization for ios7 could be better

Although the app does not currently have many features (looking at the release log shows that a basic feature like terminating an instance was only just added) it looks very promising. It works well as a monitoring app and if the ability to create instances can be implemented I expect it will be a great app for controlling your aws services. I'm excited to see where this app goes!

The Cloudshell terminal doesn’t handle the virtual keyboard properly. As you type and enter commands, the input and cursor are often hidden behind the keyboard, and the terminal doesn’t adjust the visible buffer or viewport to accommodate the keyboard’s presence. This means you’re constantly scrolling up to see what you’re typing, which is disruptive. It would be ideal if after a command is entered, the last bit of the output stopped above the keyboard and not the bottom of the screen (hidden by the keyboard). This behavior seems to stem from a not dynamically adjusting the terminal viewport or row count when the keyboard is displayed—something that most modern terminal emulators handle correctly. The lack of synchronization between the input area and the visible buffer is a major flaw, especially for users trying to work efficiently on the go.

Helpful but missing a lot of functionality. Understandably so though. Aws is huge and putting the time into flushing out a service would be difficult to maintain. When looking to be able to do aws config fully on iOS, the biggest gaps have to be filled by using the browser for lambda and api gateway which I don’t mind since I need all the features available. so I am not opposed to using the browser for that. What I would like to see is cloudwatch insight logs integration for the app. This would be a game changer to have an interface for my saved log filters and queries to do quick debugging.

This is a review specifically for the AWS console app. I have tried to use it to get an idea of what is happening to our systems when we get a cloud watch alarm. It is essentially useless for any kind of diagnosis that isn’t obvious from a graph. Got a queue backing up? You’ll be able to see that in the chart, but god help you if you want to know why. Cloud watch logs are amazing on the web and here they are an absolute burden. Basically anything other than resource depletion is going to be a mystery. From looking at the rest of it, I have no idea why you would use this for anything at all. Seems like a missed opportunity.

Both in the profile/account picker and at the dashboard after logging in, there is only the account number to know which account I am in. Prior to this update I could easily determine this. I administer many account and there is no way that account # is going to do me good quickly identifying what account I’m working with. Please allow me to give each profile a nickname/alias that will show in the profile picker and is prominent while working in the app.

Logging into the AWS console with this app works with federated SAML login unless you are using AWS SSO. Attempting to use AWS SSO for federated login results in, "Load failed", "The operation couldn't be completed. (NSURLErrorDomain error -999.)". This is even more embarrassing now that AWS has rightly decided to deprecate access keys for login to this app. Once logged in to the app using a third party SAML provider; the absence of CloudWatch Metrics, Insights, or Dashboards not to mention any kind of support for ECS or EKS, really calls into question whether this is anything more than a marketing ploy.

It wants you to do a captcha to “better protect your account” after enabling face login. And on top of that, you have to type your password because the face login will not fill in the password field on the captcha login. That’s great for simple passwords but when you have a 16 character randomized password that you don’t know because you used the built in password generator and have to go out of the app to get the password and then copy and paste it into the password field makes no sense whatsoever. Fix your login option and may change review.

Bought 30 AWS IOT buttons I talked customer service and told them that i would be sending about 3 sms texts daily. I wanted everything to work properly, this is a project for a customer and friend. After configuring 3 with the web app, I could not configure the rest the app stopped working, tried to manually configure them and after 2 weeks I was able to. And now the text just stopped working. Called customer service. They made me fill out a form but have not heard back in 3 days.

Opsworks says No Stacks Found even though I have stacks. I have tried changing the locations but nothing works even when I’m selecting the correct location which in ops works is global anyways so not sure what’s going on. maybe the global option was removed recently which doesn’t work with ops works so maybe it needs to be added back or defaulted to global when ops works is selected in the app.

The app works alright even though only a small subset of AWS features are supported. The real dealbreaker is that when Face ID is enabled for app login, if the phone is locked while the app is open, the app’s FaceID process repeatedly interrupts phone login and the phone can’t be unlocked at all. The only recourse is to restart the phone entirely. This is a huge annoyance and needs to be resolved.

It's just weird what is and isn't there... for example, the most obvious would be access to metrics and cloudwatch dashboards, which isn't available, yet log access it pretty useless on a phone, and that's there. I can see SOME metrics, but I can't see the ones I've set up. It's full featured and extremely incomplete at the same time

Seems to have most things I need. Can’t figure that out how to subscribe/monitor a channel. The biggest downer so far is that I have to log in each time. After the daily initial login (with cached credentials), it still has me select an identity with every use. That’ll get old fast.

This app doesn’t solve the usecase of relying on it completely when we are on pager duty and need to manage a service remotely (with out a laptop handy). Ex: I need to configure a sqs queue or start dlq redrive which is not possible from this app. This app would gain more traction and visibility when major features (if not all) of a service are provided in it.

The app isn’t really useful enough for most tasks. So I find myself just using the web console. It can be useful for getting a quick rundown of your alarms or review items from the personal health dashboard. This is certainly a huge step up from the previous incarnation of the app, but still has very long way to go. Overall the UI/UX needs to be completely overhauled. Everything is done with very basic cookie-cutter UI components. So it makes the interface less than intuitive. The menu being on a right swipe is also pretty jarring when I’m expecting to to back to the previous page.

Would be better if each page reload automatically when the state changes. For instance, I would like to see the main page reloaded when I take action to my instance. And the other one is ssh client embedded in this app. Thanks.

When using to navigate S3 buckets, doesn’t show all of the files and folders within a particular folder (without alerting the user about this), and I don’t see any paging functionality. Wants users to pay $29 per month for the privilege of being allowed to submit bug reports via email. What a joke.

It doesn’t seem to be possible to switch regions within the app anymore, always being stuck in us-east-1; I can see the “N. Virginia” label in the top right, which looks like it should be a drop-down menu, but it’s not interactable, rendering the app pretty useless

It’s been over a year and we still can’t list all the albs? Why give me an error saying you can’t load more than 20 resources? How do I control that? Should I delete my load balancers? I mean, it’s a single list of load balancers and it won’t load any.

I like being able to use my phone to accès AWS console. However when I look at metrics and my phone locks or if I switch to another app, it always forgets the screen I was in and I have to restart from the beginning 🤦‍♂️ I then give it a bad notation until it’s fixed

Use it for a few minutes and you’ll find: 1) Many bugs. Example, the S3 object versions detail view totally doesn’t load. Another example, in the menu, select ‘Rate our app’ and it takes you nowhere. 2) Totally off the iOS “HIG”. Example, no swiping to go back / traverse view hierarchy. 3) Doesn’t even support AWS Support or CloudWatch Logs. 4) Slow! Spinners everywhere. 5) Try tapping the billing module on the dashboard to see where your money is going -> takes you nowhere. Come on AWS, put one good, committed engineer on this for a few months and you’d have a really useful app here. This is not the best you can do.

Worthless. Try to view the Cloudformation Service and it wont even load the list of stacks because “Rate Limit Exceeded”. By the app itself! Happens everytime, so can’t view anything but the startup dashboard. None of the Service views will load.

No support for Lightsail = bummer

Can not use app if MFA is enabled : 1. Enter login credentials. 2. Go to MFA screen. 3. Move away from MFA screen because now you need to open Authenticator app. 4. Copy or memorize digits. 5. Switch back to AWS app. 6. You see a blank screen. 7. You can only go back to login screen by tapping on left arrow on top of the screen.

Ruined my speedrun

No support for Lightsail!?

Selling our data, I do not recommend

This would be a really great way to maintain visibility of AWS assets and catch problems early, if not for the dismal state of MFA in the app. Poor TOTP and no support for hardware keys means anyone following security best practices is effectively locked out of the app. Given the target audience, that's quite a surprising feature gap.

The fact that I need to login and enter MFA every day is annoying Azure keeps me logged in. Maybe add fingerprint unlock if security is the reason

Cannot login with a hardware security key. It says the browser doesn’t support this, however other apps & websites support security keys on iOS. As a result, I cannot use this app at all.

2fa is seriously broken; Add support for new regions like ap-east

Keeps on complaining about missing tags but provides no place to specify any. Anyway tags are not even required.

Provides no value to managing your AWS

I don't know what to say about this app it's just plain awful. Doesn't reboot or stop the instances it's junk

Not being able to edit record sets in route 53 makes this useless. Viewing purposes only, what's the point...?

Would be nice if we would be able to rename files inside buckets. If one of my colleagues upload a file to a bucket and don't name it with the right name then the link is broken. I would like to be able to access the file and rename it with the app.

Cant do much with this except view info and reboot instances. This would be a lot more useful if there are more functionalities.

Love the error box I get when I try to get to the login page. Delete.

With having a strong log in password in order to open the app and this app always asking for it is a pain! It should save the password.