App Customer
Service

Compass Rose Health Plan Customer Service

About Compass Rose Health Plan (United Healthcare Services, Inc.)

The Compass Rose Health Plan app is an easy way to access your federal health care benefits whenever you want and from wherever you are. Simply sign in to your secure account to find important details about your FEHB plan and other resources, including:

Find a provider – Quickly look up in-network doctors, hospitals and other facilities near you – plus see cost estimates for any care needs.
Your plan balances – See where you stand in meeting deductibles and out-of-pocket amounts.

Your digital ID card – Carry your card with you and easily share important coverage details with your providers.

Claim inquiry – Look up claims and access paperless EOBs for services you receive.

Get help – Contact UMR by chat, phone or secure message to get the answers you’re looking for.
CategoryMedical
Release DateDecember 6, 2024
Latest Version1.16.0
PriceFree
Age Rating4+
CompatibilityRequires iOS 15.1
Last UpdatedJune 12, 2026
Size60 MB
Supported Languages (1)
English

What's New in Compass Rose Health Plan (v1.16.0)

Thank you for using the Compass Rose Health Plan app! This update introduces a more intuitive Claims and Explanation of Benefits (EOB) experience, along with modern design updates and improved performance.

Compass Rose Health Plan Contact Information

To reach Compass Rose Health Plan customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameUnited Healthcare Services, Inc.
Company Websiteumr.com
Company Email[email protected]
Customer Serviceumr.com/info
Social MediaFacebook / Twitter

Compass Rose Health Plan Subscription, App Deletion & iOS Support

How do I cancel the Compass Rose Health Plan subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Compass Rose Health Plan from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Compass Rose Health Plan app?

Touch and hold the Compass Rose Health Plan icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Compass Rose Health Plan purchases, refunds and billing issues

Report billing or refund requests for Compass Rose Health Plan through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Compass Rose Health Plan App Store page.

Distribution of Compass Rose Health Plan Reviews

Of the last 6 reviews shown, 17% are positive (4–5★) and 83% negative (1–3★). App Store overall rating: 4.4 / 5

5★ 1
4★ 0
3★ 1
2★ 2
1★ 2
Most mentioned:easyusernameworksetupoptionaddcardapplewalletcorrect

Compass Rose Health Plan Positive Reviews and Ratings

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Easy to setup

Easy to setup a new user id in the app. Great looking and easy to understand layout. Hoping this app will come in handy. Thanks!

Jp_the_runnerVersion: 1.0.1
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Compass Rose Health Plan Negative Reviews and Ratings

No option to add card to apple wallet

Initially I downloaded the app to add my card to my apple wallet. I am disappointed to not have that option.

4JoshthepantsVersion: 1.0.0
Won't recognize username

I kept trying to login using my username, as requested, and it didn't work. I finally tried using my e-mail instead and it worked! Once in, I checked my account to see if I had used the correct username and it was correct. So I guess this app has a serious problem that needs to be corrected.

NanoRonVersion: 1.0.1
Broken App

Many of this app’s most important functions (e.g. find a provider) are actually hosted on UMR’s site and don’t work. Poorly executed app.

Rfvtgbyhnujmik,ol.Version: 1.0.1
APP DOES NOT WORK

This app has been broken for several weeks. It does not load.

QuantumSamVersion: 1.6.0
Recent Update Disappointment

Recent update removed rolling claim totals for date ranges, making it hard to track family spending. Please bring back the summary totals on the claims page! Also, it would be much more helpful if the default view was set to the current calendar year, since that is what determines our deductibles anyway.

SDM1988Version: 1.16.0

Compass Rose Health Plan Screenshots

Compass Rose Health Plan iPhone Screenshot 1
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Compass Rose Health Plan iPhone Screenshot 6