Amazon WorkDocs Customer Service

Amazon WorkDocs Positive Reviews

Works as you would expect, needs native iOS Files supportEverything works well enough, UI is a bit weird (font render looks off, certainly doesn’t follow Apple design principles). My biggest gripe is that the application doesn’tsupport the full native file API. This means I can’t use it as a folder location in apps like 1Writer..T4c0c4tVersion: 1.2.39

Works great need 1 major improvementIt does it’s job but I wish it had a bull upload feature when I’m uploading pictures it’s 1 at a time making it very time consuming on phone I can do it much faster on laptop.FscalzoVersion: 1.2.43

Would be nice to have share sheet optionsWould be nice to share documents outside of WorkDocs - to send to Word, or Email, to pull up the share sheet in iOS..PdxcubfanVersion: 1.2.29

Great Files integration!And now that it doesn’t log you out every day, you can actually use it reliably :).TarlarVersion: 1.2.32

Works flawlessEspecially great to comment, edit, and view Office files on iPad.Edriven13Version: 1.2.29

Touch IDI hate logging in every time..JustinsepulvedaVersion: 1.2.17

Stable and beautiful UXNever crashes. Love the simple and consistent UX.MurtH71Version: 1.2.31

Easy to use and strong controls over sharingShare files using corporate credentials is very helpful, ability to collaborate online and offline is really nice too..BigAirNotScaredVersion: 1.0.2

Camera SupportPlease add ability to upload photos/videos from the camera roll (preferably more than one at a time)!!.AmazonTravVersion: 1.2.16

Easy to provide feedback offlineApp is very smooth and the flow for feedback is very smooth..Xyz997Version: 1.0.2

Fantastic AppThis app is fantastic..MGoBlue94Version: 1.2.17

WorkdocsGreat app.EdrivenVersion: 1.2.5

GoodThe ue is great!.Jane XieVersion: 1.1

Files app integration makes this a winner!Thank you Amazon!.AppsolutelyJamVersion: 1.2.29

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Amazon WorkDocs Negative Reviews

Lost documents, failed uploads, download issuesI can’t think of a single reason to grant anything more than one star. The login times out after two days. I can’t open any files; after uninstalling and reinstalling, I could for about one week, now back to the normal. I’ve lost documents when trying to import documents through the app. The only thing that’s ever worked reliably is through the Files app. Even documents in the Files app fail to upload at times. But I’m SO GLAD we got dark mode. I wish AWS would spend some semblance of time fixing the UI on iOS, desktop, or web, but nothing has improved in two years..CristofferVersion: 1.2.43

Incorrect Apple ComplianceStill views all of my files. Doesn’t upload while not the primary app. Doesn’t successfully continue to upload when “deselected.” Since I have an AEA device I will probably just copy everything and use the windows Daemon. This app is only good for live recording, and I haven’t personally used it for that yet..BlemishkindVersion: 1.2.42

Crappy. Doesn't remember loginKeeps asking to login again every couple days. The interface looks like is 2 decades old. Basic features missing - Cannot search within a folder..Cooldude4uVersion: 1.2.32

Just does not work.Even after uninstalling and reinstalling the app, trying to open a document and the progress bar starts and never moves..Stewart E. SmithVersion: 1.2.53

Mediocre app that works at its own whimThe app is barely usable but the biggest pain point is that most of the time the app cannot open shared documents. The displays a progress bar but nothing happens..RealzzVersion: 1.2.41

BrokenIPad App refuses to download docs — it gets stuck at about 10% progress. iPhone version is fine and works great. Please fix!.Ace1489Version: 1.2.44

Completely uselessCannot create folders, keeps crashing. Not able to upload pics or documents from other apps..AmotapsVersion: 1.2.10

Crashes ConstantlyThis is a completely useless app for me since it crashes instantly when attempting to open any document. Please fix!.ProlixiumVersion: 1.2.5

??I want to know why this app keeps reappearing after I delete it. Pissing me off.IdcuserVersion: 1.2.46

Has issues syncing across multiple devicesI am using workdocs on my desktop, laptop, and mobile phone with the sync app. The app is set to open and begin syncing on start up, however, it does not pick up items that I have just added automatically. It seems that both of the devices must be open, online, & on sync for my documents to be added to ALL DEVICES. What is going wrong here? This is a real pain in the butt..HollybuggVersion: 1.2.15

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