BET+ Customer Service

BET+ Positive Reviews

Good app but needs two major improvementsThere are good movies and shows. The issue is, if you stop a show or exit the app, that show should be in recents and should be able to come back start and pickup where you left off. Second improvement needs to be, after you end a show/movie, if you just want to start back from the beginning. I have to mention, your competitors have this option. You can restart the entire show if you want, instead of having to rewind the entire show like this app. There should be an option that says restart. This should be wether ok your phone, computer, or watching it from the app on the TV. That option of not there..BillionaireheirVersion: 126.0

New userSo I have tons and of paid apps why not BET? Though they are Viacom :(. I’d like to increase the percentage of my black dollar circulation by supporting all the employees of the shows, films, and specials that live within this app. With that said the content is a plenty!!! I love that. While going through the endless viewing options I appreciate having the ability to create a watch list by clicking the add to my list button. One of the reviews said there isn’t one. There is now! I’ve only been on for a week so I’m still trying to decide how I feel about the UI of the app. After using it a week I’d saying there are more things I don’t like than I do like and I hope the developers put more money into making the experience better provided they have fixed bugs and glitches that interferes with viewing. I use chromecast or ATV mostly and so far so good. I do have to open the app to continue watching a series which is normal across platforms. I wish I could skip to next episode when the credits have play..DWp4uVersion: 97.0

Needs improvementSo I have tried many things with is app. I have tried to email the developers of the app, I took the app of my phone and put it back on, I restarted my phone and the app and nothing has changed. I pay money for the subscription and I want to be able to watch shows on the app and not on the website. I really need y’all to fix this app because I pay money every month and I can’t watch anything on this app and this has been happening for months I really need y’all to do something about this. My mom can watch shows on the app but I can’t so this really needs to get fix and asap. Like I’m really starting to get annoyed with the app and not being able to watch shows on it. I pay money monthly can y’all please do something about this? Things with this app needs to be done and it needs to be done asap. Hopefully the developers can do something about this. I don’t want to keep wasting money on something that I don’t used and I have to watch something online.Keshia MarieVersion: 142.0

BET +So far, I am really enjoying the app. The only reason I can’t give it 5 stars is because it lacks an iPad mode. I use my iPad to stream to my chrome cast and sometimes watch on it but it doesn’t support landscape mode so I have to turn my entire keyboard case to use the app. It’s an inconvenience. The only other reason is that it lacks much needed content. I would love to see shows like A Different World, The Fresh Prince of Bel-air, and Sister Sister. Other than this, the service is great. I know it’s new so I’m hoping it can only get better. *Update* I removed one star. As I continue searching, I am noticing there is a lot of content missing. The app is also lacking The Game. I thought for sure this would be here considering it premiered on BET and was a hit. I’m starting to feel like this was rolled out unprepared. I’m willing to keep my service in hopes of more content being added but I don’t know how long I’m willing to wait. Please, fix this..Dhardi13Version: 43.0

Casting problemsI am a streaming geek. I know how to set up the wifi on my tv and cellular device to stream. Half of the time the casting button is just not there. I would completely restart my phone and it would come up but now that doesn’t work. Airplay lags BAD (the scene of whatever I’m watching is like 5 seconds behind what’s being said). And I don’t have this problem with any other streaming service so I know it’s not my wifi. I have automatic updates enabled so I always have the latest version. Please fix this because I’m running out of patience for this app and I want to support it so bad. I also don’t like the way you have to search up what you’re watching to find certain episodes. I should be able to click the name of the series I’m watching under “continue watching” and it pull up the seasons/episodes. This app needs work..Dpt Mgr ChrisVersion: 114.0

Needs improvementI liked the app but feel as though this streaming platform needs a lot more improvement. The video quality on this app needs to get better. I tried to binge watch one of my favorite sitcoms “Martin” and it was very difficult to watch. The videos would get blurry. Sometimes when I pause an episode or replay it back for a few seconds it causes the episode to start from the beginning. I would have to exit the app and then go back in and find the part where I left off. On season 1 episode 24 the video froze in the first 6 min however the audio continued to play. Then it went back to normal around 9 min left of the episode. It was hard for me to enjoy the rest of the episode due to the technical difficulties that occurred earlier. Hopefully, you guys can rectify these issues as soon as possible. Thanks..JaykaybeyVersion: 71.0

Fix the stupid app layoutI’ve been paying for and using BET+ for a while and the one biggest gripe I have is the layout. I use my 12.9” M1 Pro to watch a lot of shows. Why do I have to flip the orientation to one side, to see what I want to watch, then flip it back to watch it. This is absolutely bass akwards. The regular BET and MTV apps are like this as well; VIACOM GET IT TOGETHER!!! I don’t like flipping my device around. It’s super inconvenient. Can someone also please let Tyler Perry know that he needs to be more open about the dates that shows are available and how long we should expect the seasons to be. I love Bruh, but I never know when we’re going to have new episodes. For $10/month, please do better. I want to keep supporting. The content is good, but it needs to function better..LolamaryaVersion: 127.0

Leaves Me Confused at TimesCome on BET+ y’all launched a app at $10 that still needs a lot of work for the price y’all charging. The app is great. Love all the content. Bbbuuutttt why when I went to download the app to my iPad,appletv does it ask me to start another free trial, then wants me to pay again after the trial even though I already have an account? Is there a work around for this to sign in from other devises/platforms? I also wonder why there isn’t an app for the Samsung line of TVs. Roku TVs have an app but Samsung doesn't. Hope that’s something that will change sooner rather than later. I do share the same as some of the other reviewers in terms of having multiple profiles. The content does need to be better categorized like other platforms where you can just search for movies/shows...ie comedies, dramas etc...instead of scrolling endlessly for what you want to watch. All the other streaming services have all of these things at the same or cheaper price. I would give it 5 stars if it wants to for the issues I see as a paying user of a service that’s not very user friendly. But seriously fix the log-in situation please..AukieceVersion: 76.0

Well done! But needs some touch ups.First impression, it's well done but needs some touch ups. I read the reviews before downloading the app and the customers pointed things up and I'm glad that y'all took things into consideration to fix the issues. I'd like to suggest a few things that I know we'd all appreciate. It would be nice if we could read a quick summary of the movie so we know what we're watching. Also we'd like to have categories when we click the search bar, it would make things easier and more convenient. Last but not least we need more content. I'm using my iPhone and those are the only things I've noticed so far. Thanks for everything!.MVSSVVersion: 40.0

NEEDS UPDATE ASAP .I love this app, truly, but It keeps glitching. Every time i try to load an episode of ‘House of Payne’ It gives me an error message saying there are restrictions in the region I’m in, which is ridiculous because if I go to another episode ahead of It, THAT one plays, and then i try to go back to the original episode i was trying to watch, in the same five minutes, and It begins to play. I know I’m not in a restricted region, and I have had to do this quite a few times WITH AND WITHOUT WiFi. I know it’s not my cell phone service, so something needs to be checked out. I’m not going to continue to pay for an app that doesn’t let me watch my favorite show..Jadaaa GVersion: 40.0

Glitches TerriblyI’ve had it for a couple of months. It’s ok when it wants to be. A lot of the programs have terrible glitches such as “American Gangster Trap Queens”. All of the episodes do not play through until the end, and the sound goes Out periodically for seconds then comes back in. It may or may not play the ending of some of the episodes. On a couple of other show series, one or more episodes will not play at all. It closes out at the beginning, but will mark it as being fully watched. It you try to rewind and rewatch, it throws the vocals of the show off from where the show actually is visually, then glitches and completely stops. I’m thinking about canceling my service before being charged for next month..Rissadee90Version: 73.0

GlitchyI love BET+, it’s the true definition of all my favorite content in 1 (minus Sanford and Son 👀) however, the app has quite a few issues. I stream from my TV, and often times the picture will freeze and the audio will continue. Sometimes it’ll jump back, other times I have to exit out of the whole app. Then there’s when I’m just watching TV and I get a error message on my screen. It’s annoying having to restart a episode 2-3 times just to get all the way through it. Hopefully this will get fixed soon and I can put 5 stars! Content wise, it’s not bad! Still waiting on “Why Did I Get Married Too?”.Keilee M WilliamsVersion: 80.0

The greatest!Update: I am so happy with this now! There’s WAYY more content now, especially Tyler Perry, and I’m enjoying it. The only thing is the search still needs to be fixed. I still do think it’s not $10 worthy just yet, but I understand. But overall, I am so happy with this service now. ——————————————————————— First, I came here for Mr. Perry and got barely any. I was so excited when I heard about this I got it IMMEDIATELY just to be let down. They should’ve waited for more and BETTER content to be released before releasing it. Also, I’m not going to pay money for the tv versions of movies with all those weird and unnecessary cuts. To be honest, I got this simply to binge Tyler Perry plays just to be greeted with two. We also need a way to scroll through easier and to be able to fill the screen for devices that can do so. The search is very wonky and please separate the genres. Just make things easier to find. And PLEASE make this easier to get on a computer. Either up the content FAST or lower the price..JesusLady12Version: 43.0

Bet+ AppI’ve had bet+ since last summer and I love this app! I believe there are some things that can be changed though. For one, I believe that the app should be able to have sub accounts within the one account so if other people want to watch shows then they can watch it other their own name. Second, I think that the app should have an option to be able to clear watch history on shows that you watched already but it still is on your continue watching. Other than that, the app is great!.Indi EliseVersion: 80.0

Where BLACK EXCELLENCE LIVES✊🏿✊🏾✊🏽✊🏼✊🏻🫡I’m in love with BET+! Can’t believe all the great movies & shows that I’ve never seen on TV (especially on 😒OTHER networks). It’s wonderful to see US in different types of content & roles because you know THEY are not going to show the many types of personalities we have in our community. We all are not being treated badly by our dark skin man *cough cough Tyler*. BET out here showing all of our colors✊🏿➡️✊🏼 Ps Bring Jonathan McReynolds back to to more movies!! I💜him in favorite son , yall should have brought him back for favorite son Xmas. 🙌🏾🙏🏾.Marquita kiddVersion: 148.0

So far, okaySo, I’ll just start by saying I love what you guys are trying to do with this app. I love the shows that are on here. But I do have some cons, #1 there’s not a whole lot of show/movie options on here. There are so many classics that are missing ie. A Thin line between love and hate, love and basketball etc. Also the actions on the app are a little behind, like if I start a series and take a break and start a new series it doesn’t show the current episode in your “recently watched.” The app doesnt flip screens until you start watching and it needs to be able to predict what you are typing in to search. Otherwise I really like the app and can’t wait to see how it develops..ChaunestyAVersion: 51.0

Was excitedWas excited to download the app but as i navigated thru it’s seems very basic, not enough free browsing. I feel like i have to already know what i want to watch before going to the app. i guess I’m spoiled by Netflix. Should be a section where you already have the shows listed by the actor/actress or a main menu button or a individual categories lists...some movies are missing a description and hard to navigate thru different episodes. No way to fast forward.....A lot of shows are missing. The shows and movies we really want are missing ☹️. Butttt it is a work in progress, with a few tweaks I’m sure i would give it 5 stars!.Qua MartinVersion: 42.0

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BET+ Negative Reviews

Ruthless by Tyler perry want play going on now a month.I’ve had bet for almost a year now and pay monthly for the app. I got it on my fire cube well I only got the because of my favorite show RUTHLESS by Tyler perry yes I pay this much money to watch one tv show that’s how much I love it I also watch the oval on my Directv and thank god it comes on that are I wouldn’t be able to watch it probably either. Anyways to get to the matter. I been trying to watch season episode 5 of ruthless well going on a month now I can’t watch it buffers there’s a circle in middle of my screen that spins around and around and no it’s not my internet and it’s not my fire cube because I’ve done everything possible tech wise I’ve rebooted my fire cube my internet and even my my wifi on my iPhone and my iPhone still want play and I’m able to watch any other show on both my BET t apps just fine. And it’s starting to really aggravate me like I’m bout to just stop my subscription all together because I noticed that it actually will come on regular bet I just got to wait so why should I pay for a app that I got to watch one show and it not play. And yes everything is updated fine so nope that’s not the problem either and also I’ve deleted and reinstalled the app on my fire cube and iPhone so it’s on bet pluses end and if it don’t start working by Monday I’m stopping my subscription and waiting to watch on my Directv regular bet.Sarah l CogginsVersion: 80.0

GlitchyI’m really trying to give this app a chance, but from these first couple of weeks that I’ve had it all I can say is that it’s incredibly GLITCHY! It freezes CONSTANTLY while you’re watching a show, and on some episodes, you’ll be lucky to get through one scene without the app freezing! You’ll be playing the guessing game on a lot of the scenes because at times all you can hear is the audio, yet no movement of the screen because it’s frozen. Also annoying that there’s no “Continue Watching” feature on this app (similar to Netflix), so if you decide you want to finish the rest of the show/movie you’re watching at a later time, you have to go look for it. BET is already on the decline as a network, so if this app is supposed to revive it, then it’ll need to be MUCH better than this. Because I’m not gonna continue to pay $10 a month for a glitchy app with mostly reruns and old movies on it, especially not when many of the original shows that are supposed to be exclusive to the BET+ app eventually end up being broadcast on regular BET anyway. These aren’t the old days when BET was the only game in town for Black audiences. There are A LOT of other apps catering to the Black demographic that has better value (some even free). With all that said, I’ll give BET Networks a month or two to clean up their act before I completely say DUECES✌🏿 to this app..CaceEnPoyntVersion: 76.0

GlitchyThe app is all over the place for 10$ a month ….. shows that i have watched and the first episode of the season is showing up like i haven’t watched with continued on there then when you try to just go through the shows by fast fwd thinking if you get to last one again that clearly says you’ve watched you end up having two up there ….. also no profiles for different ppl in the house to watch . It automatically starts new shows or movies when you done watching one you barely have time to click off it before it’s automatically playing and then at the top saying continue watching…. Smh … i have uninstalled app , clear cache and data guess what same stuff at the top continue watching the same shows some up there twice but i have seen all the episodes in the series just ridiculous…. Then to think you watching exclusive shows no eventually what you paying extra to watch is on the regular BET so might as well wait for it to be shown for free instead of dealing with an app that’s not worth the trouble at all ….. and to think I have been paying for this app shortly after released but definitely will be canceling at the end of my month …...JesniseVersion: 97.0

Watching what’s on tvThe BET+ app could be better than it is now. The app show’s content that you can stream on tv. If you have regular cable you can stream all those tv shows there. BET+ is the cheapest streaming platform out there but it’s the platform that have limited content to stream. If you are going to pay for BET+ you have to be a fan of all the content that comes on Bet. What I want to point out is that you are paying for streaming services that you can watch on cable. This app doesn’t have multiple categories to watch so you are stuck watching Tyler Perry shows. If you are a fan of his work and you don’t mind paying the fee then get this platform service. But if you want to saved money just add the bet channel to your cable subscription and you can watch these same shows that’s on this platform for free. Just like you can rewatch those episodes on the app you can do the same on your cable subscription. The only difference that the app has is all of Martin, The Wayans Bros and the full episode of House Of Payne before it came back on tv. So that’s something that you can get. But is it worth it to just be paying for a platform because it has some of your shows that you like to watch..Legacy metsVersion: 141.0

Not worth the costI found myself really disappointed with this app. This is my first month using it, and I wanted longer than the week trial to explore what the app had. For one, the options aren’t great— they promote Tyler Perry’s works as if they have all of them, but a lot of fan favorites are missing, so that was misleading. Also, they could put more shows on there such as The Fresh Prince of Bel-Air, Girlfriends, Black-Ish, or classics like Good Times and The Jeffersons. Or any of their shows such as past BET Awards shows, 106 and Park, etc. Anything beats the lackey selection, it’s a shame. As a hard-core fan of the show “Martin”, I found myself EXTREMELY disappointed that every single episode is cut how they air it on the channel; if I’m paying $9.99/month, the least they could do is show the FULL episode and not leave parts out of the episodes. It is definitely NOT worth the $9.99 per month. It makes no sense how Disney+ is only $6.99/month and their selection is immaculate. That and other streaming services make BET+ look like a scam. Do not buy..NianxahVersion: 57.0

TerribleI am on a 7 day trial and when it’s over I will not be paying for the subscription. So many issues with this app and you want 9.99 a month for it. Not worth it. I stream off my Firestick. As soon as I click on the app the screen is black. I have to back out of it 2-3 times in order for me to see the BET+ logo. I also have my own netgear router which means I have my own WiFi. I got a message on my tv screen saying that this app does not support a VPN. Didn’t know what that was. I had to connect to my apartment’s public WiFi and then the app proceeded to work, very very slowly. The app loads slow and in the end I don’t see myself paying for a subscription and the process of getting on the app and watching shows is slow and somehow always has difficulties. After waiting for the screen to load I can watch my shows. But I do not see myself paying $9.99 a month for it to be moving so slow and having so many difficulties just to stream. Thanks for the free 7 days, after it’s up I will be deleting..Destine GillilandVersion: 125.0

No Longer Working on iPadUpdate I was contacted by BET+ Support on June 15th in response to my original review. We emailed back and forth with them giving me suggestions to make the app load, but none of the suggestions worked. On July 1st, I was sent an email stating the developers had indicated the proper updates had been performed and I should uninstall then reinstall the app. I did that, but the app still would not work so I replied immediately telling them I was having the same issue. On July 19th, 18 DAYS LATER, I received another email stating my information would be passed along for further review. Are you serious? It really took them 18 days to come up with that? That response is as trash as this app. Do yourself a favor and pay for a streaming service that actually works. I haven’t been able to open my open the app on my iPad since the last update. I’ll be canceling my subscription since this seems to an issue that’s not being fixed in a hurry. Do better BET!.GameLuver2020Version: 135.0

BET this is RIDICULOUSCan someone please explain to me why the apps for us by us are usually GARBAGE! Always always always issues with BET (& OWN). BET+ FINALLY got an app for the Apple TV. BET+ is $9.99 a month so if you charging, make sure the product is worthy. I tried to watch The Oval on BET+ and after certain episodes, it asked me to pay for it or the episode just won’t play. Also, the BET awards were last night. Why wasn’t it uploaded to BET+ for the customers paying for the app to see. Bottom line is I have to have the BET+ app & the regular BET app. UNACCEPTABLE!!!! It’s great to support your own, but not when they are giving you poor products that you have to pay for. Get it together BET or stop charging for BET+ until it’s complete. I’m canceling BET+ membership until they get their act together. May as well use the free app even though that’s faulty to. I go there sometimes to watch shows and get “sorry, this video is not found or no longer available due to date or rights restrictions!” Sad!.Iamsix3Version: 57.0

Really DisappointingI downloaded this app originally to catch up on The Oval and Ruthless with all intentions to pay for a monthly subscription after the free trial. I am 2 days into my free trial and have had constant problems with this app. The audio lags terribly or just goes out completely. When I pause whatever I am watching at the moment and go back to it the overlay screen doesn’t go away so I have to exit and restart the app. I have contacted customer support which is no help. I was told first to be sure I have at least 3gb of storage (I have over 30gb) I was told to uninstall and reinstall the app which I have done several times and the issue is still ongoing. I was then told that my internet speed may be the issue and that I need a download speed of 1.5Mbps or more which my internet is high speed and this is the only app that gives me any problems. If the issues do not improve before I free trial is up I will be canceling my subscription..MzRedd223Version: 69.0

App is not really that good...I can’t continue watching where I left off even on the same device, it takes me to a completely different part. If I’m watching and wanna go 10 seconds back it will start me all over. If I happen to get a text where other apps you can just slide it down and reply from there it glitches and then I have to go to the message app. After coming back the play button will not get off my screen I have to press the setting button and then press x and it will come off the screen. Plus no watch later list? $10 a month? It’s more stress then anything all I’m trying to do it watch some shows and relax and I’m constantly fighting with the app... I was watching the games people play and on the last episode I can’t watch it because it says “sorry, this video is not available” that’s really upsetting being that, that show was the reason I got the app. I don’t think I’m going to continue my subscription I’ll just have to find another app..NyeNye98Version: 69.0

MORE TROUBLE THAN ITS WORTHThis app is the worst streaming app out of every streaming app I have. They are littered with the bugs and it continues to get worse. The developer team is useless they take forever to respond to emails and then when they do they offer no resolution. They offer useless troubleshooting steps that don’t work. Even when you tell them you’ve already tried all the steps and they didn’t work they ask if the issue is resolved. If you say no they just disappear or they’ll say that they’re sending it to an “engineering team” and you never hear from them again. If you don’t already have this service, don’t waste your money it’s not worth the hassle besides, if you wait a little, the content will be on regular BET without all the headache. Oh, and they don’t understand what it means to have AD FREE programming because they still show ads even though you pay for premium..Dice247Version: 145.0

Highly Disappointed!I want to say first off I was excited to see an app that geared towards content that we normally don’t get to really see on other streaming services ,however this app shows why we subscribe and loyal to other streaming service. The quality and quantity is horrible for the price of $10. The shows barely load and are not in the correct order or play all the way through, it’s just horrible and a terrible viewing and steaming experience. If they want more subscribers, they need to invest in developers and a better quality of providing better service and content. There clearly has to be a test mode or something to see how your service is operating before you offer it to an audience. I will not subscribe unless they fix all the problems in order to make it a better viewing experience for audience. Really INVEST IN THE PRODUCT YOU'RE PROVIDING. I am so disappointed in the app!.ToinemariaVersion: 116.0

Highly disappointedIf I could give this app zero stars I would, one is honestly to generous. I signed up with the free trial and the first day trying to play a movie/show it gives me an error saying I am connected to a vpn but I am not. I contacted support via email for help because I was looking forward to watching some movies. Long story short apparently support does not know what a chrome cast is even though I sent them a picture of it and apparently they do not know how to fix the app. It has been a month of me emailing them back and forth asking them for help and my service is still not working. I asked for someone to give me a call so we can get it working they said someone will reach out to me in 24-48 hours that was 7 days ago and I still have not gotten a reply, mean while I have missed my 7 day free trail and have been charged for a service I can not use..Goldie662Version: 110.0

Not worth itNot worth the $9.99. It has a small selection of content. I lowkey think it’s less than 100 movies and shows combined. And the app is glitchy and definitely does not have a good user interface. Needs better categories and be able to full page each category instead of continuously scrolling to the right trying to find something. And it needs more ram. I can be down in 1 category, finish a movie, and then the entire page refreshes and takes me back to the top. So then I gotta go back down, and scroll over through the row to find out where I left off at. They need to add more black shows/movies: Comic view, smart guy, meteor man, blank man, living single, in living color, boondocks, Wanda Sykes, Bernie Mac show, 227, etc. It has so much potential too. They can just add the top content from the 80s forward, to start lol..BlatisianVersion: 91.0

Customer Service is deplorableI am being charged twice for the same subscription and now I am requesting to have my account deleted. Unfortunately this team does not read to understand and simply responds with prepared responses that do not address your concern. I tried sharing on four different occasions that I am being double charged. I asked that my card be removed from the account so I can only receive one charge per month. Instead of doing that they continue to blame Apple when the charge is coming directly from BET on my card with no way to remove it through the app. I’ve said several times, I’m not asking about a refund however the response I receive is that BET can’t issue a refund. There are some great shows on this app but unfortunately I refuse to pay $20 each month to watch them..Uncannyplanner50Version: 127.0

Roku tvFor some reason when I’m done watching a movie i can’t go back to the beginning unless i rewind it all the way back to the beginning with the remote. For example i finished the madea movie yesterday and when i tried to go back and watch it today it starts it from the middle, another madea movie it’ll start from the end, and another at a random time in between, or etc never from the beginning. There isn’t a button to just restart on the app on my tv and honestly holding they rewind button for 5 minutes makes me close it out. And when i cast the show from my phone to the tv there is a very noticeable lag going on. Like the person talking will be way ahead of their voice you hear. Other than this I’m enjoying it. I watch it everyday 😂.Sammiee27Version: 110.0

Extremely disappointedFirst got the app back in late September, because the constant advertising, but quickly unsubscribed when I saw that there was a lack of organization, and modt of the shows that were promised, like all of Tyler Perry’s content and some of the early 2000s tv shows, were not available. After some research I found out that Tyler Perry’s content was set to launch in October. Well, today I decided to give the app another chance only to see that it has the same content and issues as before, and that the amount of Tyler Perry content is still severely lacking... I'm extremely upset that I can’t get my money back. But even more upset that the advertising is so misleading, that I feel everyone should be warned away from this streaming service until some very big changes are made..Katalac35Version: 39.0

Keep Buffing very SlowI recently got Bet Plus to support our black movies also I wanted to watch Sistas and Ruthless but it keep stopping and buffing in the middle of the show. I try the one with add subscriptions first because I had Bet before and were experiencing issues and thought that maybe the problem is fix since it been nearly two years ago when I first tried it. If support can fix these issues I would upper my subscription to not include ads and be able to enjoy the movie’s straight through however, I can’t trust this app and if it continues I may unsubscribe and enjoy all others movies apps that does not give me this problem. To Support Technical Services please advise and fix this is not good for the price you are asking to subscribe..1960luckyone1Version: 135.0

TRASH FIRE TV APP SCAMMERS!Shows ads not on the projected ad break. you can’t rewind to rewatch a part without the ad break RELOADING once again, so they don’t want you to watch any scene more than once. i hate this app and the regular bet app is even more trash. what’s the point of charging money if that money isn’t going into developers? you’re scamming at this point because you’re showing ad breaks on parts there shouldn’t be ads loading, and you’re throwing me back in the beginning of the episode when i was already halfway through playback so you can show those ads AGAIN, and force me to watch the whole episode again because if i fast forward i get ads AGAIN, when normal streaming service loads ads ONCE, and they won’t show it again no matter how many times you rewind. its all clearly for more revenue. Ur cancelled.SsangyiVersion: 126.0

This app needs to be improvedI sadly have to give 2 stars the content available is cool. HOWEVER for some reason this app just loads forever! When you select a show it may or may not play! IF the app even opens at all when the new season of all the queens men came out it would not move past the loading screen. Mind you I have High speed internet and have no other issues with anything else on my tv but for some reason this app will just not play correctly yes it is updated so I’m not sure what else to do. For the times I can actually get a show to play it will randomly stop the show and you’ll have to exit all the way out before it plays again smh. Also might I add it’s not my tv I have a brand new 75 inch Samsung it’s the app!.ChanelT26Version: 138.0

It froze never played anythingI have a Roku Tv and I put did the trial and after the trial was over I purchased the subscription. It worked fine for one day the next day it froze on the account home page. We deleted the stream channel and factory restarted the Tv. BET Plus still did not load it was froze didn’t even ask to put account in like the rest of my streaming channels(Netflix, Disney+ etc) my other streaming channels are working perfect fine. Do not purchase the if you want it on your TV or have Roku Tv(streaming channel) However it works on iPhone and iPad. They need to fix that problem, it seem from reading the review this has been a problem that has not been resolved. App developers need to work fix that. Until I unsubscribe you should too..I'mastarVersion: 86.0

Issues with house of Payne !!!I downloaded this app to watch Tyler Perry house of Payne . For starters the seasons are all jacked up . For example The first season is under season two . Also some of the episodes are missing from the season . For example season 3 episode 23 is not the correct episode ! The icing on the cake is that season 6 and 7 aren’t in order at ALL . If i didn’t watch the show before i wouldn’t know which episode to watch next because you have the episodes placed not in the right order . I know i can easily find episode two and select to watch after episode one but episode two is not really episode two ! It’s a completely different episode. I am very frustrated with this because house of Payne is my comfort show ! Please fix this for me ! 😭😭.Please fix this for me !!Version: 108.0

Bet plus.. please do better.For all the people subscribed to your services, you guys should be running this app better. It’s already bad enough I cannot play the videos on my background while I scroll other apps, but for the past week this app has been very glitchy. At certain points of a show when you click to go forward to the next, it will take you back to a season or episode you’ve already watched. In the middle of me watching shows the app freezes for a few seconds and then sometimes black out for no reason making me force close the app. I really feel cheated with this app like my $10 is just money to you to produce a bull ish app. Can you please fix the glitches and make it possible to put the video in small form while I scroll another app?.KaMarie C.Version: 73.0

Read Entire Review !!!The app itself is fine for people looking for that content. After a couple of months, I grew out of the app myself and stopped using it. Looking back I saw that I was billed for 3 months I had not been using the app. I contacted their support team to see about permanently cancelling the subscription and I was emailed back asking to verify information off of the billing receipt. Upon verifying that information, I heard NOTHING back from them. I sent an additional email just in case they hadn’t received the last one for whatever reason, but once more, I never got a response. I would say to only use this app and subscribe if you are going to continue using it. They do not seem to be too keen on customers cancelling the subscription..CharitiSmithVersion: 82.0

Too many glitchesI downloaded this app specifically to watch Martin - as this is the only streaming service that carries the show- but I soon found that sooo many of the episodes have glitches. Either the visuals will freeze or the screen will just go black but the audio still plays. It probably wouldn’t be that big of an issue if it wasn’t happening like every other episode or if the freezing/black out didn’t go on for more than a few seconds. With the episodes only being 20 min., missing out on 2-3 minutes really messes up the whole episode. I don’t know how much longer I’ll hold on to this app, especially since the only reason I wanted it was to watch Martin. The app just isn’t worth the price..CML2412Version: 75.0

DO NOT BUYI just got this app and it is terrible first off it is ten bucks to have this app there is a free trial option which is good but there is nothing on there like at all there is a few good shows but nothing special or anything that wouldn’t be on another app if your wanting to watch something I would get another app with more selections and they need to add more categories because there isn’t really much to do with gm what they have you will not find anything on here really worth your time it doesn’t work the best either there selection is very poor if you get this app your basically getting it to just have it not to use it to watch anything you get it to look at there selection and realize what a waste of time.BETISAWASTEVersion: 91.0

Great Idea Poor Execution & Available ContentI love the idea of having a service FUBU. There are a few shows that are great, but the BET+ content is not organized well, glitches (stops showing content with error message)with highest quality WiFi. ,and Classic BET content like the GAME missing and All 4 seasons of shows like Single Ladies unavailable but can be purchase on Appletv. We pay $9.99 a month for this subpar service trying to support Black Business but $6.99 for Disney+ which is amazing. I know the team is still working things out but it’s robbery to your community to over charge for the product(BET+) you are offering. It’s just not worth cost. Hope it improves and we will be open to reinstating our subscription..MZRPERRYVersion: 59.0

No free trial/No access from other devicesWhy do you tell me my account already exists when I know for a fact that it doesn’t? And because of that you’re forcing me to sign up for a plan when I don’t even know what kind of selection you have or if it’s even worth it. Terrible. Update: I signed up for a free trial, was then charged $9.99, but tried to log in from another tv that has the BET+ app and was told that I had to sign up AGAIN! I cancelled my subscription and asked for a refund. I didn’t even get to watch anything. Then when connecting with customer service (who seemed to only respond once a day) they told me that it wasn’t possible to log in anywhere else other than my Apple TV . I’ve never heard of this. Literally any other app lets you log in anywhere, from any device, as long as it’s the same account. Why am I paying $10 when I can only watch this from ONE device. I wouldn’t have minded paying the $9.99 if I was actually able to watch it from multiple devices. This is completely absurd. Why would you make someone pay TWICE on the same account???.Bella2190Version: 94.0

Been without streaming service for four daysI have been on the phone with Apple because I thought that it was their problem since they was the one taking my money from my credit card. But after three day of going through so many different departments. We both realize that it wasn’t them nor me who had the problems. It was Bet Network who had the problem. And I would like to no what are your company going to do about it. And reimbursing us for the days we didn’t have service. I have never experience this type of situation before with any other streaming company before. I would like this situation resolved before next billing. Or I’m will cancel my subscription. Thank You.Glen106Version: 47.0

Movie keeps disappearingHow can you watch a movie and it keeps going off in the middle of the movie. I removed the app off my ipad and reconnect, the movie comes on and then goes back off. This is not the first time. I got BET+ to watch the selections, as the First Wife Club and my favorite The Family Business! You have our movies that no other app has. I will keep the app for another month. If it is not working to my satisfaction, I would hate to remove it but I can not justify paying for something I can not watch or have to wait an hour or two to look at it again. Please improve your video quality or get your technical ppl to see why the movies are just quitting in the middle of play..Woogie'sDaughterVersion: 73.0

I’m disappointed!Initially, I thought this app would have a good amount of content. Sadly, there isn’t much here. There are a few Tyler Perry plays but not the most popular ones. I also feel like it’s missing something. There should be a category where it lists ALL the movies. I shouldn’t have to search things just to see if they’re there. I’m going to delete this for a few months and maybe when I come back it will be better. I just thought that there would be more content and better organization, honestly. UPDATE: I wasn’t even able to get past the free trial screen (even though I had already did the free trial and even paid for this month!). It will not let me log in. It’s ridiculous. I emailed BET support, and they said not one word back! It’s TRASH! Smh!.TeeinkenzlandVersion: 45.0

Worst ever!This app is really horrible. The app (nor the web version) will send a reset notification upon request. So figuring I set it up with a different email, I attempted to sign up with the intended email to discover that low and behold, there is an account on file with email I can’t get a reset request sent to. I sent email requests to the support team but I shouldn’t even have to do that and it took days to respond. In addition, the app doesn’t provide certain shows that are on the BET network itself with no instruction or options to watch them. It’s very misleading and I’m very disappointed. Matter of fact, I’m extremely disappointed at this crappy effort. Looking to cancel my subscription..TFH416Version: 146.0

Bitter SweetThe content of this app is amazing! Great shows and plenty of options. My low rating is based on functionality. It is hard to navigate this app on a phone and on a tv. For instance I can not create a List to easily save shows I want to watch. It is hard to pull up the info for shows. When trying to cast on Apple TV or google chrome there are many difficulties. While casting instead of progressing from one episode to the next it simply repeats the same episode, even when you select the next episode. Or it will simply stop playing once the episode is complete and does not continue to play. It is a hassle to use. If they do not update this app soon I will end this subscription..Hope this helps!!!!!!Version: 55.0

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